In these conditions unless the contrary intentions appears:-
shall mean the whole of the
carriage performed or to be performed by TT-Line pursuant to this
shall mean and include all personal
baggage or effects or other luggage carried by the passenger named
herein or carried hereunder;
shall mean and include all persons
named herein (and without limiting the generality hereof shall
include any accompanying driver) and any guardian, executor,
personal representative, heir or child or person travelling with a
passenger or in the care of a passenger and their respective
guardians, executors, personal representatives and heirs;
shall mean the whole of the terms
and conditions agreed with TT-Line for the performance of the
carriage and shall include TT-Line's applicable tariff and all
other arrangements and agreements entered into with TT-Line for the
performance of the contract prior to the issue of this
shall mean the TT-Line Company Pty
Ltd ABN 39 061 996 174 and include where the context so admits its
servants, sub-contractors and agents and shall include also any
company or ship owner carrying or performing under or in connection
with this contract. It shall also extend to include the Master or
other authorised representative of
the aforesaid TT-Line Company Pty Ltd;
shall mean and include such motor
car or motor cycle or other vehicle as described on the face
means and includes any vessel
lighter or other craft used in connection with the performance of
this contract and shall include any such vessel owned, chartered,
operated or managed by the TT-Line;
shall mean the whole of the voyage
performed or undertaken or to be performed or undertaken by TT-Line
pursuant to this contract.
In these conditions unless the contrary intention appears:- Words importing the singular or plural
number or the masculine gender shall, where the context permits
include the plural or singular number or the feminine gender as the
case may be.
- The TT-Line reserves the right at any time to substitute one
vessel for another to abandon or alter any voyage either before the
commencement or at any time during the course thereof to dispatch
the vessel before or after the date or hour advertised or announced
for her sailing from any port to deviate from any advertised route
for any purpose with liberty to sail without pilots, to proceed via
any route, to proceed, return to and stay at any ports whatsoever
(including the loading port) in any order in or out of the route or
in contrary direction to or beyond the port of destination or often
for bunkering or loading or discharging cargo or embarking or
disembarking passengers luggage or accompanying vehicles whether in
connection with the present, a prior or subsequent voyage or for
any other purposes whatsoever, and to carry the within passengers,
luggage and accompanying vehicles and cargo into and then beyond
the port of discharge named herein and to return to and discharge
any cargo at such port, or to tow or to be towed, to make trial
trips with or without notice, to adjust compasses or to repair or
dry dock with or without cargo on board. The exercise on any of the liberties contained in the
clause shall form part of the agreed voyage.
- (a) This ticket is not transferable and shall be exhibited to
(or surrendered to) any officer of employee of TT- Line on
(b) In the event of the passenger to whom this ticket is issued
travelling beyond the place for which the relevant fare has been
paid, the passenger shall pay to
TT-Line on demand additional fare that may be payable in respect of
the journey actually travelled.
(c) No berth or seat is to be occupied by any passenger without
prior allotment by an officer or employee of TT-Line.
- Maintenance on board at the current rates shall be payable by
(a) During any quarantine involving the vessel.
(b) During any period of delay in departure in excess of 24
(c) In the event that any passenger has a through ticket and
breaks or terminates his journey at an intermediate port, from the
time of arrival at such port until he leaves the vessel.
- The passenger must bear:
(a) All expenses whilst awaiting the dispatch of the oncoming
vessel in a passenger involving trans
(b) All quarantine expenses and all expenses occasioned by
quarantine to the passenger.
(c) All expenses on shore when landed under the powers conferred
by law or of this ticket.
(d) Cost of conveyance of the passenger, luggage and any
accompanying vehicle to and from the vessel at all ports or
- (a) In case of quarantine passengers and their luggage and any
accompanying vehicle may be transferred to such station or vessel
as may be appointed by the Local Authority and upon such transfer
the TT-Line's liability under this contract shall cease
(b) If for any reason whatsoever (including but not limited to
quarantine) any passenger is on carried by the TT-Line to any other
port such passenger shall pay passage money at the usual rate
charged to such port.
- In the event of the vessel being prevented by causes wholly or
partly beyond the control of the TT-Line from reaching its named
port of destination, or when for any cause whatsoever (Master's
opinion of which shall be final) the vessel cannot safely enter or
lie in any bar, harbour, or roadstead or passes any usual port of
call en route, passengers for such ports with their luggage and any
accompanying vehicle may be landed at the next practicable port of
call and upon such landing TT-Line's liability under this contract
shall cease absolutely.
- No passenger shall be allowed to embark if suffering from any
mental, infectious or contagious disease. Any passenger who in the
opinion of the Master (which opinion shall be final) is suffering
from any disease or affliction (bodily or mental) unfit to proceed
to his port of destination or likely to endanger the general health
or safety of those on board, may be re-landed or put on shore at
any port including the port at which that passenger embarked at
that passenger's expense, but the TT-Line will, after the passenger
is convalescent, provide the passenger with a passage to his port
of destination on the first sailing of the vessel thereafter having
room leaving for such port.
- Any passenger who in the opinion of the Master (which opinion
shall be final) is or is likely to prove undesirable to the Master
or the Authorities at the port for which such passenger may have
booked or by reason of alcohol, drugs or otherwise is in such a
state or misconduct's himself in such a manner as to cause
annoyance or injury to persons shall not be allowed to embark and
if already on board may be restrained or confined to a cabin or
other controlled area without notice and without liability to the
TT-Line for any consequential damage, loss, expense, loss of time
or inconvenience howsoever caused and the TT-Line shall not be
required to repay any portion of a fare paid by any such passenger
and that passenger may be landed at any port or returned to the
original port of embarkation at his own expense.
- Passengers in the opinion of the Master (which opinion shall be
final) not complying with the Regulations established on board for
their general comfort and safety without prejudice to any other
liability incurred may be landed by the Master at any port or place
or be otherwise dealt with as the Master may think fit and upon
such landing TT-Line's liability under this contract shall cease
- This ticket is valid for 12 months from the date of the forward
journey of the vessel for which it was originally issued. Refunds
will be made only at the sole discretion of the TT-Line.
- TT-Line may arrange with any other person or corporation to
undertake the carriage hereby contracted for or any part thereof or
any service ancillary thereto on any terms whatsoever including the
conveyance of the passenger and the passenger's luggage and any
accompanying vehicles to or from TT-Line's vessel.
- Children under 16 years of age must be accompanied by an
- Animals and birds will not be accepted for carriage by the
TT-Line pursuant to or ancillary to this contract. Animals and
birds will only be carried by prior arrangement with the TT-Line
and only in accordance with the TT-Line's terms and conditions for
the carriage of freight in accordance TT-Line's tariff.
- (a) TT-Line its servants agents and contractors shall be under
no liability whatsoever to the passenger as defined for any
personal injury, death, delay, or loss of any other nature
(including damage to property) suffered or incurred by the
passenger arising out of or incidental to or in any way connected
with the carriage of the passenger or the performance of this
contract whether due to negligence of TT-Line servants agents or
contractors or otherwise, howsoever caused and in accepting this
ticket and entering this contract each passenger absolves and
releases TT-Line its servants agents and contractors from such
(b) Further the passenger as defined agrees to indemnify TT-Line
its servants agents and contractors for and in respect of any
action, suit, proceeding or claim for any personal injury, death,
delay or loss as aforesaid brought by any person travelling with
the passenger or in the passenger's care or by the person
representatives of any dependent of any such person travelling with
the passenger whether such personal injury, death or loss as
aforesaid is due to the negligence of TT-Line its servants or
contractors or otherwise, howsoever caused.
(c) All persons for whom this ticket is issued other than the
passenger named on the ticket or named herein shall be deemed to be
dependents of such passenger and the passenger named on this ticket
being named herein warrants that he is fully authorised to and
accepts these conditions on behalf of all persons carried
- By accepting or receiving this ticket each passenger agrees
without prejudice to its other provisions and both on his or her
behalf and on behalf of any person travelling with him or her and
any child travelling with him or her in his or her care and of any
dependents of him or her that all rights, exemptions from liability
defences and immunities of whatsoever nature referred to in this
ticket applicable to the TT-Line (which term shall for the purpose
of this Clause include the Owners, Charters, Managers, Operators,
Agents of the vessel and any Sub-contractor of the TT-Line and such
Sub-contractors respective servants or agents, as the case may be)
shall in all respects inure also for the benefit of any servants or
agents of the TT-Line acting in the course of or in connection with
their employment so that in no circumstances shall any such servant
or agent as the result of so acting be under any liability to any
such passenger or to any such person or child greater than or
different from that of the TT-Line. For the purpose of the
agreement contained in this Clause, the TT-Line is or shall be
deemed to be acting as agent or trustee on behalf of and for the
benefit of each of the Owners, Charters, Managers, Operators,
Agents and all who are or may be the TT-Line's servants or agents
from time to time and their respective servants or agents and each
of them shall to this extent be or be deemed to be parties to the
contract contained in or evidenced by this ticket.
- Save as otherwise provided no claim under this ticket shall be
enforceable against the TT-Line or its property or against the
Owners, Charters, Managers, Operators or Agents of the vessel
(a) written notice thereof with full particulars of the claim
reach the TT-Line, Managers, Agents or Brokers within 30 days of
the date upon which the voyage terminated or should have
(b) such notice having been given , suit, action or proceeding is
commenced within one year after such date; Failing which no such
suit, action or proceeding shall be maintainable notwithstanding
any provision to the contrary in the laws of any state or
- Passengers are not liable to pay or entitled to receive any
general average contributions in respect of their luggage or
- TT-Line its servants agents or contractors shall in no
circumstances be responsible for or liable to the passenger for any
loss, damage, deviation, delay or detention to any luggage or to
any vehicle arising from any cause whatsoever including negligence
of TT-Line or its servants agents or contractors or arising from
the un-seaworthiness of the vessel occurring either prior to
shipment or after shipment. Further, TT-Line its servants agents or
contractors shall in no circumstances be responsible for or liable
to the passenger for any loss, damage, deviation, delay or
detention to any luggage or to any vehicle howsoever arising after
such luggage and or vehicle have been discharged from the vessel at
the port or place of destination.
- The passenger and any accompanying driver shall be jointly and
severally responsible for and warrant that:
(a) No loose containers of petrol nor other flammable or dangerous
substances accompany and vehicle.
(b) After parking on the vehicle deck and before vacating any
vehicle the fuel supply is shut off in the case of gravity feed by
closing the cock and in the in the case of pump feed by stopping
(c) Any such vehicle is in a fit condition for transport by ship
and all loose parts are adequately secured within that
(d) All personal belongings and baggage within any such vehicle
are adequately secured within that vehicle.
(e) Any such vehicle will be moved or parked as directed by the
servants or agents of TT-Line.
(f) No passenger shall remain on the vehicle deck of the vessel or
any other place on the vessel which is identified as being
restricted to use by the crew other than at the direction of an
officer or employee of TT-Line.
- By accepting the terms and conditions of carriage as herein and
elsewhere stated, the passenger as defined agrees:
(a) To indemnify TT-Line against loss or damage suffered by it and
against claims by third persons made against it in respect of
personal injuries, death, loss, damage or delay to property due
directly or indirectly to the failure of the passenger to comply
with the provisions of this contract and whether or not such
personal injuries, death, loss, damage or delay may be due directly
or indirectly to the wrongful act neglect or default of the TT-Line
or any of its servants or agents or otherwise howsoever
(b) To General Average (if any) being adjusted according to
York/Antwerp Rules 1974 (as amended), such adjustment to be made in
Melbourne or at any other port of the TT-Line's option.
(c) In the event of a General Average being declared, for the
purpose of such adjustment to deposit with the TT- Line on demand
such sum or security as may be reasonably required pending
- Any passengers accompanied vehicle(s) carried hereunder is only
accepted for shipment and carried by the TT-Line in accordance with
the provisions of the Carriage of Goods by Sea Act 1991, of the
Commonwealth of Australia and the TT-Line on demand shall issue a
Bill of Lading in respect of any such vehicle(s).
- The "accompanied vehicle tariff" will not apply to vehicles
which contain goods other than goods for which free carriage is
allowed in accordance with the conditions of this contract.
- TT-Line provides upon request safekeeping for valuables aboard
the vessel and encourages passengers to deposit any cash or
valuables with the designated officer who will issue a receipt for
such a deposit. The TT-Line shall not be liable for any loss or
damage to any items deposited unless they have been delivered to
the designated officer and a receipt issued to accept. The value of
such items deposited shall be deemed not to exceed $750.00 and the
TT-Line reserves the right to refuse any item for deposit, in its
- (a) Notwithstanding any other provision of these terms and
conditions, these terms and conditions shall read subject to any
implied terms, conditions or warranties imposed by the Trade
Practices Act of the Commonwealth of Australia and any other
Commonwealth or State legislation in so far as such may be
applicable and in so far as such may prevent either expressly or
impliedly the exclusion or modification of any such term, condition
(b) The terms and conditions described herein embody the entire
understanding and agreement as to the subject matter of this
contract. All previous negotiations, understandings,
representations, warranties, memoranda or commitments in relation
to, or in any way affecting the subject matter of this contract are
merged in and superseded by these terms and conditions and shall be
of no force or effect whatsoever. No oral explanation or
information provided to a passenger shall: (i) affect the meaning
or interpretation of this contract; or (ii) constitute any
collateral agreement, warranty or understanding between the
passenger and the TT-Line.
(c) Each of the provisions contained in these terms and conditions
shall be severable and if any of such provisions should be invalid
illegal or unenforceable the remaining provisions shall
nevertheless have full force and effect.
- All of the rights immunities and limitations of liability in
these terms and conditions shall continue to have their full force
and effect in all circumstances and notwithstanding any breach of
this contractor any of the terms and conditions hereof by the
- This contract is governed by and is to be construed in
accordance with the laws of the State of Tasmania.
- Cancellation fees may, at the TT-Line's sole discretion, be
applied to each passenger fare for which a ticket has been issued,
if unavailable or cancelled within a time frame as prescribed by
the TT-Line's applicable tariff. Where applied the amount of
cancellation fee shall be determined by the TT-Line's applicable
- At the sole discretion of the TT-Line, for operational reasons,
vehicles may be required to be left on the vehicle deck unlocked,
with ignition keys in place. Passengers are advised not to leave
small attractive items such as cash, cameras, jewellery etc. in the
body of vehicles. Such items should be taken into accommodation or
locked in the car boot.
- Subject always to the applicable tariff:
(a) Upon arrival at the terminal (and at all other times when
vehicle movements are required) the passenger and any accompanying
driver shall drive and or load their vehicles in accordance with
the directions of TT- Line's terminal staff and stevedores.
(b) Passengers are required to limit the amount of hand luggage
carried on board the vessel to those items required for the voyage.
All other items are to remain in the passenger's vehicle or to be
lodged at the baggage area to be carried as baggage. Adult
passengers shall be allowed the equivalent of two suitcases and
child passengers shall be allowed the equivalent of one suitcase
without additional charge.
(c) In accepting this ticket the passenger warrants that only
personal effects (excluding always any articles for sale) shall be
carried on the voyage, whether in the passenger's vehicle or as
baggage or as hand luggage.
(d) In accepting this ticket the passenger warrants that no
hazardous, dangerous or noxious goods or substances shall be
shipped or carried by the passenger on the voyage, whether in the
passenger's vehicle or as baggage or as hand luggage and the
passenger undertakes to indemnify TT-Line and forever keep TT-Line
indemnified against all consequences of any breach by the passenger
of this provision of this contract.
(e) The accompanied vehicle rate is charged for all motorised and
towed units intended for personal use (and not for sale, gain or
reward) and which are accompanied on the voyage by the passenger or
any accompanying driver. A separate freight rate applies to
commercial vehicles and loads (including home removals of
furniture) being transported for commercial purposes. TT-Line
reserves the right to inspect all vehicles and loads presented for
shipment or shipped on the voyage. In the event of any false or
mis-declaration of any vehicle or load. TT-Line reserves the right
at its sole discretion to charge the freight rates for such
vehicles and loads in accordance with the applicable tariff or to
refuse to ship such vehicle or load.
- (a) Further to Condition 29(d) of this contract above
passengers are advised that the following dangerous goods must not
be carried in any accompanying vehicle, or as baggage or as luggage
or on their person:
(i) Explosives, munitions, firearms, fireworks, flares and knives.
Navigation regulations prohibit firearms, ammunition or dangerous,
combustible or explosive goods to be carried by a passenger in
their luggage or accompanying vehicle (other than petrol contained
in the vehicle's petrol tank or gas in cylinders).
(ii) Flammable liquids and solids such as heating fuels, paints,
(iii) Radioactive material
(iv) Oxidising materials such as bleaching powder and
(v) Poisons and infectious substances such as insecticides,
weed-killers and live virus materials.
(vi) Other dangerous items including magnetised material,
irritating or offensive substances.
(vii) Carriage of LPG cylinders - LPG cylinders must be declared
at check-in. LPG/propane cylinders must comply with Australian
Standards AS2468, AS2469, AS2470 (stamped on the cylinder) and with
the date of inspection within 10 years. The shut-off valve must be
effective. Cylinders which do not comply with these standards will
be confiscated and disposed of by TT-Line Company Pty Ltd. If LPG
cylinders are being carried loose, they must contain no more than
9kg of gas and will be carried on board in a designated trailer.
Failure to collect the cylinder on arrival will result in them
being disposed of by TT-Line. If connected to a caravan, campervan
or motorhome, the cylinders must be isolated prior to boarding and
remain so during the voyage. Under no circumstances may gas
cylinders be active while on the vessel.
(b) Notwithstanding Condition 30(a) of this contract TT-Line
(i) Licensed firearms can be brought onto the vessel by passengers
provided they are presented to the Security Officer prior to
boarding and the Security Officer is able to safely disable the
firearm and then lock it away in a safe room for the duration of
(ii) Medicines, boxed matches, toiletries and alcoholic beverages
may also be carried on to the vessel by passengers. No passenger,
however, shall be permitted to consume any such alcohol onboard the
(iii) The fuel tanks of accompanying vehicles do not have to be
drained of fuel.
(c) In accepting this ticket passengers agree to indemnify TT-Line
and keep TT-Line indemnified against all consequences of any breach
by the passenger of this provision.
- The person effecting a booking shall
be deemed to have accepted the Booking Conditions on behalf of all
persons named in the booking.
- This ticket is valid for 12 months
from the date of the forward journey of the vessel for which it was
originally issued. Refunds will be made only at the sole discretion
of the TT-Line.
All fruit, vegetables and plant material are subject to special
conditions and examination upon arrival in Tasmania or Victoria. If
you intend to take any of these items to Tasmania or Victoria,
please contact your local Department of Agriculture for the
conditions of entry
TT-Line Company Pty Ltd ("TT-Line") is legally bound by the
National Privacy Principles set out in the new provisions of the
Privacy Act 1988 (Cth) (the "Privacy Act"), which will come into
effect on 21 December 2001.
In order to fulfil our obligations under the Privacy Act,
TT-Line expects all management and staff to read and abide by our
TT-Line is committed to developing a culture that respects the
privacy of individuals through ensuring the security of personal
information about them. We will protect personal information from
misuse, loss, corruption or disclosure.
TT-Line will appoint a privacy officer who will be responsible
implemented and working effectively and promoting TT-Line's privacy
policy to all staff.
The privacy officer (Kevin Maynard) will also be the first point of
contact for all privacy concerns raised by customers or staff.
In order to comply with the new privacy provisions in the
Privacy Act, TT-Line has developed this prominent and easily
will be placed on a link that is clearly visible on our home page.
People will be advised to read the statement (as well as the terms
of carriage) before they commit to an online booking or enter their
details on the e-news sign up form and/or brochure
TT-Line only collects personal information that is necessary for
our functions and activities as a passenger, vehicle and freight
service. This means that we need to collect customers name and
We also collect information for sales and marketing purposes. We
will not include customer's personal details on any of our sales or
marketing databases unless they authorise us to do so.
Generally, TT-Line does not need to collect any personal
information when users visit our website - generally you can visit
our website without telling us who you are or revealing other
If we wish to collect personal information about users (such as
name, contact information or other registration information) via
the internet, then we will operate by these principles: we will
expressly ask you for that personal information; when we ask you
for that personal information, we will tell you how we intend to
use that personal information if you choose to give it to us. For
instance, we may wish to use that personal information to:
personalise and tailor our information, services or products for
you; to identify who we are communicating with; or to inform you of
further information relating to our services or products, or to
this website; we intend to keep track of the domains from which
people visit us. We analyse this data for trends and
TT-Line does not sell or disclose any information held by it to
third parties or contractors, and does not transfer personal
We do not sell or disclose personal information to any third
parties for the purposes of direct marketing.
If clients tell us that they do not wish to have this personal
information used for a particular purpose, we will respect their
wishes and can e-mail TT-Line email@example.com
to do this.
TT-Line will co-operate with all law enforcement bodies in
providing information when requested.
TT-Line treats all personal information as confidential. We have
a secure Internet transmission and take all reasonable steps to
ensure that your personal information is protected from
unauthorised access, modification or disclosure.
All clients have a legal right to access the information we hold
about them. They can obtain an electronic printout of this
information by contacting our Privacy Officer on (03) 6421 7305 or
email on firstname.lastname@example.org.
Individuals do not have to give a reason when asking for access
to personal information. A printout of information held on all
databases as well as a copy of the reservation details should be
sent to the individual on request.
The rules regarding an individual's access to information means
that people have a right to access telephone operator comments
about them. Please be aware of this right to access information and
take care not to write insensitive comments about passengers when
taking telephone bookings.
Queries or complaints
If you have any queries or complaints about the way we handle
your personal information please do not hesitate to contact our
Privacy Officer on (03) 6421 7305 or email on email@example.com.
For individuals making a new booking using our telephone booking
service, TT-Line will provide the following information.
"TT-Line is legally bound by the National Privacy Principles. We
collect personal information such as your name and contact details,
which is necessary for our functions and activities. We do not
disclose this information to third parties. nor will we use this
information for direct marketing if you instruct us not to do so.
Do you require any further information on the privacy
Sales and direct marketing
Individuals must be told that they can opt out of receiving any
more marketing or promotional literature.
All TT-Line marketing correspondence will display a clearly
visible and user-friendly opt-out tick box. TT-Line may imply
consent to receive marketing material where this opt-out box is not
All personal information held on any marketing databases will be
permanently destroyed or de-identified within 45 days of receipt of
an opt-out notice or a request to be removed from the database.
Travel Club/Spirit e-News
TT-Line's Travel Club/Spirit e-News will continue to work
on an opt-in basis. TT-Line will not send online marketing material
without an opt-out clause. This is because it is usually difficult
to conclude that a message has been read. It is also commonly
considered that there may be adverse consequences to an individual
from opening and replying to an unsolicited e-mail, for example,
confirming that the individual's address exists.
The Privacy Act is not intended to interfere with legal
obligations to disclose information for law enforcement and
TT-Line has a procedure for the purpose of using and disclosing
personal information for investigating and reporting suspected
unlawful activity to the relevant authorities.
Written note of the disclosure is required, including the date
of the disclosure, the personal information disclosed, the relevant
law enforcement body and how the information was used, or to whom
the information was disclosed.
Emergencies and disasters
In the event of an emergency or where TT-Line deems it
necessary, passengers' names and addresses will be provided to
authorities and/or agencies assisting in dealing with any such
emergency or disaster. By booking and travelling with TT-Line,
passengers are deemed to consent to the disclosure of this
information to such authorities and/or agencies.
There is a legal requirement to ensure that all data collected
is accurate, complete and up-to-date.
Staff are required to confirm accuracy of information at the
time of collection. If at any time after the collection of personal
information a staff member considers that the information is
inaccurate then that staff member should confirm the information
either with the individual concerned or through other means to
ensure the accuracy of information kept by TT-Line.
All staff must take reasonable steps to protect the personal
information we hold from misuse and loss and from unauthorised
access, modification or disclosure.
In general, treat all personal information as confidential.
Personal information should be handled with care and only used for
TT-Line will continue to develop and monitor security measures
in order to decrease the risk of unauthorised access to personal
We will continue to engage IT support to maintain computer and
network security including access control for authorised users,
data integrity checks, network intrusion systems, host intrusion
detection systems and expert monitoring.
All staff must check facsimile numbers before sending personal
information and confirm receipt. Staff should also check the
identity of callers before giving personal information over the
All information no longer required for any purpose will be
destroyed or permanently de-identified. We cannot legally retain
personal information unless we have a proper purpose for continuing
to hold it.
Permanent de-identification means that we are not able to match
the de-identified information with other records to re-establish
the identity of individuals.
Destruction of data must occur by a secure means. Paper based
records should be shredded or disposed of securely by an authorised
disposal company. Electronic records should be overwritten before
TT-Line does not usually collect sensitive information, which
includes information about a person's racial or ethnic origin,
political opinions, religious beliefs or health.
However, we do collect health information for the purposes of
our Passenger Monthly Accident/Illness Reports.
Health information is regarded as sensitive and as such, must be
treated as highly confidential. Health information should only be
accessible to authorised persons and should not be entered on any
reservations, sales or marketing databases.
Individuals must be told of the purpose of collection by the
relevant officer at the point of collection. This health
information must not be disclosed to any other person without the
individual's consent. Consent may be implied, depending on the
circumstances. Such circumstances would usually only be in an
emergency or when the person had lost consciousness.
Breach of privacy
The Privacy Commissioner has the power to investigate complaints
made by individuals about the way organisations manage personal
information, or to investigate any act or practice that may be a
breach of privacy, even if no complaint has been made.
If the Commissioner receives a complaint, the individual will in
most cases be referred back to TT-Line's privacy officer to resolve
the complaint directly. As a last resort, the Commissioner can make
a final determination which may be enforced by the Federal
confidence in our privacy procedures and build a better reputation
for our company.
If you have any concerns about privacy issues after reading this
policy, or if you become aware of a potential breach of privacy,
please contact our privacy officer immediately, on (03) 6421 7305
or email on firstname.lastname@example.org