Do you have feedback or a question to ask about your booking? To
ensure we are able to respond to your enquiry in a quick and
efficient manner, please ensure you select the most relevant
enquiry type from the drop-down menu on the form below.
Please also consider the following information prior to
submitting your enquiry:
- We will endeavour to respond to your enquiry by the next
standard business day.
- The enquiry type 'Booking Queries' refers to existing bookings.
Quotes for new bookings cannot be provided via email. To obtain a
fare quote or check availability for a new booking, please use the
BOOK ONLINE NOW facility to the left of the screen.
- If you are looking for extra information, please view our
FAQs
page which has helpful information and answers to the most commonly
asked questions.
- To view, cancel or make amendments to an existing booking,
please visit manage my
booking.
- Approximate fares cannot be provided via return email. For
information regarding fares please use the online booking panel on
the left of screen, and include your preferred dates of
travel.
Contact details
Postal address
Spirit of Tasmania
PO Box 168E
East Devonport TAS 7310
Devonport terminal
The Esplanade
East Devonport TAS
Melbourne terminal
Station Pier
Waterfront Place
Port Melbourne VIC
General enquiries
Phone: 1800 634 906
(in Australia)
Phone: +61 3 6421 7209
(International)
Fax: 1800 636 110
Customer
Contact Centre
opening hours:
Monday to Saturday:
8.00am - 8.30pm
Sunday:
9.00am - 8.00pm
If you are deaf or have
a hearing impairment
or speech impairment,
contact us through the
National
Relay Service.
- TTY users phone
1800 555 677 then
ask for 1800 634 906;
- Speak and Listen
users phone 1800
555 727 then ask
for 1800 634 906;
- Internet relay users
connect to the NRS
then ask for 1800
634 906.