Check-in time
Check-in commences 2.5 hours prior to departure. You must
check-in at least 45 minutes prior to your scheduled departure time
to allow for completion of check-in and security procedures.
Boarding of vehicles and passengers commences 1.5 hours prior to
departure. There is limited council parking available prior to
checking in at Port Melbourne. In Tasmania, there is a free car
park at the terminal.
Identification needed for check-in
Photo ID is required to check-in (eg drivers license). If you
don't have photo ID, three forms of ID with your name are required
(eg credit card, medicare card etc).
If you've booked a pensioner fare, the applicable passenger's
Australian Pensioner Concession Card/s must be shown at check-in.
Otherwise the difference between pensioner and adult fares will be
payable.
Luggage restrictions
Your cabin contains bed linen, towels and soap. We recommend
taking an overnight bag on board the ship with personal toiletries,
medications and clothing. If you are traveling with an infant and
have reserved a cot, you'll also need to bring linen for the
cot.
If you are travelling without a vehicle, you are restricted to
placing two items only on the baggage trolley.
If you are travelling with a vehicle, lock all your luggage inside
the car taking only an overnight bag on board the ship. For
security reasons there is no access to vehicles during the
voyage.
Obtaining your cabin key
When you present your e-ticket you will receive a boarding pass
and a ship directory with your cabin number and key card/s.
How to drive your vehicle on board
- All passengers proceed to the vehicle check-in booth to
check-in. Each passenger is provided with a boarding pass, cabin
key and ship directory.
- All passengers travelling with the vehicle remain in the
vehicle for boarding via the vehicle deck.
- Passengers drive their own cars on board the ship directed by
crew.
- Once the vehicle is parked, place in park/gear and engage the
park brake. Note the deck number and position of the vehicle within
the deck so that you can easily find your car on arrival.
- On arrival, announcements are made regarding disembarkation.
You will be called to your vehicle by deck numbers. When
disembarking, do not start your engine until told to do so.
- All passengers travelling with a vehicle disembark the ship
with the driver.
Quarantine laws in Tasmania
Vehicles and luggage are subject to inspection by Department of
Agriculture Inspectors at the Tasmanian terminal. Any fruit,
vegetables or plant matter must be declared or you may face severe
penalties. Exemption Certificates are available from your local
Department of Agriculture. Contact Quarantine Tasmania for further
information on (03) 6233 3352.
There are no quarantine inspections in Victoria.
