30 September 2009
Carus is proud to announce that TT-Line Pty Ltd, better known as
Spirit of Tasmania, have joined the rapidly expanding world of
Carus.
Following an in-depth Request for Information, Request for
Proposal and Proof of Concept process CarRes was selected to
partner TT-Line in their quest to gain market share and increase
internet sales in a market where both passenger traffic and freight
movements are subject to intense competition.
Carus was selected from a strong field of interested parties
because their tried and tested rule-based solution allowed TT-Line
to follow their 'Adopt & Adapt' philosophy and achieve their
objectives of adhering to industry best practices.
When asked about the significance of this contract award, Chief
Financial Officer Scott Hadley, TT-Line stated, "The future of our
business depends on us having selected the right partner in this
mission critical role as our ability to function as a company is
totally dependent on us being able to process bookings through our
call centre and over the web, manage check-in and support all of
our operational and administrative functions in order to ensure a
safe and profitable operation."
From a Carus perspective, Managing Director Anders Rundberg said
"We fought hard to win this prestigious opportunity and we are
confident that our experience in supporting shipping operations
around the world will pay dividends to both TT-Line and Carus.
"Advanced high performance flexible systems with 24/-7
reliability for reservation and check-in are essential in order to
achieve and maintain the competitive edge. Our solution proves
itself every day in real life with one particular client handling
the booking and check-in for 160 departures per day; that equates
to 1 sailing every 9 minutes, around the clock every day of the
year."
About TT-Line Pty Ltd trading as Spirit of Tasmania
Spirit of Tasmania operates a passenger and freight service across
the Bass Strait between Devonport in Tasmania and Melbourne.
TT-Line's association with Bass Strait passenger and passenger
vehicle transport began in 1985 when the Australian National Line
ceased its Bass Strait service. The Federal Government funded the
establishment of a new Bass Strait operation, TT-Line. In
2002 the original Spirit of Tasmania was replaced by two monohull
vessels, Spirit of Tasmania I and II.
Since the Spirits arrived on Bass Strait, they have carried almost
2.5 million passengers who have spent around $1.7 billion in
Tasmania.
The vessel's specialized roll on/roll off service, with modern
facilities both on board and ashore, allow Spirit of Tasmania's
service to be tailored for individual freight forwarders who have
'just in time' freight.
About Carus
Carus is focused on the passenger shipping industry providing
advanced reservations and departure control solutions that are
constantly evolving to meet the ever changing operational demands
of our clients.
The Carus system, CarRes, is a tried and tested solution that
provides the 24/7 reliability required by mission critical
applications, especially when delivered as Managed Service out of
our computer centres in Europe and USA.
CarRes is a Commercial off-the-shelf (COTS) application designed
for call-center and web sales as well as port operations. In
addition to the core functions for booking and check-in Carus
provides both the hardware and software for automated check-in and
boarding, routines for Customer Relationship Management and
Business Intelligence (BI) as well as multiple standard interfaces
utilizing web services, SOAP / XML and Unicorn.
For over a decade Carus has been serving a growing client base
which includes operators in the Baltic, Europe, the United States
and Australia.
Carus clients cover every aspect of the ferry industry and operate
virtually every type of vessel proving the versatility and
flexibility of CarRes.
-ends-
For further information contact:
Soniya Fernandez
Spirit of Tasmania, Corporate Communications Coordinator
Tel: 03 9206 6220 / 0438 393 898 / saf@spiritoftasmania.com.au
