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All FAQs
How long does the trip take?
The trip on board Spirit of Tasmania takes approximately 9-11 hours. On days of single sailings, the voyage takes 11 hours. On days of double sailings, the voyage takes 9 hours.
Can I book my caravan, motorhome or trailer online?
No, due to the variations in size it is not possible to book these types of vehicles online. Please call 1800 634 906 for further information and assistance.
Can I send my car on the ship if I'm not a passenger?
Yes. However if you are not a passenger on the ship, you will need to book through our Freight department. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Request a freight quote using our form.
Can I book three people one way and only two people back?
No, you must book same number of people over and back. However, you can make two separate bookings if the numbers are different. If you would prefer to make just one booking, please use our email booking form. Please note, a $5 booking fee per person each way will apply for bookings made using the form.
Can I book three people one way and only two people back?
No, you must book same number of people over and back. However, you can make two separate bookings if the numbers are different. If you would prefer to make just one booking, please use our email booking form. Please note, a $5 booking fee per person each way will apply.
Can I book a different person each way on a return booking?
No, the names of passengers on return bookings need to be the same for both the departing and returning legs. If the names of the passengers differ in each direction, you will need to make two one way bookings. If you would prefer to make just one booking, please use our email booking form.
I am still having trouble booking online. Who can help?
Please fill out the email booking form or call us on 1800 634 906.
How can I amend my booking?
Once you have a confirmed booking, call us on 1800 634 906 for all amendments. If you want to add a passenger to your booking and they are not required to be booked into the same cabin type, a new booking may be made. Please note, this excludes children as children must be accompanied by an adult in all cabin types.
What is a 'standard' car?
For the purpose of booking a vehicle on Spirit of Tasmania, a standard car is a normal passenger car, people mover, 4-wheel-drive or ute up to a maximum overall length of 5 metres long and no wider than 2 metres (eg Holden Commodore, Ford Falcon, Tarago, Toyota Landcruiser, or similar style of vehicles are the largest that may be booked under this classification). Trucks, regardless of size, and vans may not be booked online.
I am travelling alone - can I have a cabin for exclusive use?
Cabins can be purchased on a single person basis for an additional charge. The single surcharge is 50% of the adult Flexi/Standard fare rate for the applicable cabin being booked.
Can I share a cabin with a stranger?
Yes. To book a bed in a share cabin, call us on 1800 634 906. If you wish to book a cabin for your own exclusive use, you can book online by using the panel to the left. Please note, cabins will only be shared on request.
Will my mobile phone work while at sea?
Yes, mobile phones work most of the way during the voyage. There is also a pay phone available on board.
Can I visit my pet during the voyage?
No. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. Spirit of Tasmania personnel perform regular checks on pets during the crossing.
Can I access my car during the voyage?
No. For safety reasons, passengers are not allowed on the vehicle deck during the voyage.
What if my car gets damaged on the sailing?
You should check your vehicle prior to leaving the terminal area and report any damage to a staff member either on board the ship or in the terminal once you have vacated the ship. A follow-up incident report will be completed. Claims made at a later time will not be considered.
Can the ship's captain marry us?
No. You are able to get married on board but you will need to organise your own celebrant. This needs to be advised on or before booking.
How do I apply for a job/employment at Spirit of Tasmania?
Vacancies for Spirit of Tasmania jobs are handled through the Business Employment Centre, PO Box 750, Devonport TAS 7310. Alternatively, visit findstaff.biz or call (03) 6420 7777.
How do I book if my vehicle is more than 2.1 metres in height?
If your vehicle is more than 2.1 metres in height when loaded, call the Reservations team on 1800 634 906 to book. Due to the variations in vehicle deck heights and to ensure your vehicle is allocated to the correct deck space, vehicles more than 2.1 metres in height cannot be booked online.
Is smoking permitted on board the ship?
Smoking is permitted in designated outside areas of the ship only.
Can pregnant women travel on board?
Women who are 36 weeks pregnant or less may travel on the ship. Women who are between 36 and 38 weeks pregnant at the time of travel may only travel on Spirit of Tasmania with written approval from their doctor. Women who are 38 weeks pregnant or more are not permitted to travel.
Are there connecting public transport services from the ship in Tasmania?
Yes. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Or for timetables and other information before your sailing, please contact Redline Coaches or TassieLink Coaches.
What time should I check in?
Check in commences 2.5 hours prior to departure with the final check in 45 minutes prior to departure. Please make sure you check in more than 45 minutes prior to departure to avoid being refused carriage and possibly forfeiting your fare.
Do I need identification to check in?
Photo identification is required to check in (eg drivers license). If photo identification is not available then three forms of identification listing your name and address are required.
Where do I obtain my cabin key?
When you present your ticket at the point of check in, you will receive a boarding pass and a ship directory with your cabin number and key card/s.
What time can I bring my car onto the pier?
The gates open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. Please note, there is limited council parking available prior to boarding at Station Pier (Port Melbourne).
Do I drive my own car on board?
Yes, all drivers board in their vehicle with their passengers. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board.
If I'm first on, will I be first off?
We cannot guarantee priority with loading or unloading due to load demands and operational procedures. On a regular crossing, discharge of vehicles is completed within 60 minutes of the vessel tying up.
Can I take my dog or other pet on the ship?
Yes. We have a limited number of kennels available on each sailing for $22 per pet per voyage. Please note, all dogs entering Tasmania are subject to quarantine entry conditions and must be treated for Hydatid Tape Worm within 14 days prior to entering Tasmania. Further information can be obtained by calling the Dogs to Tasmania Info Line on
1800 684 215.
What do I bring on board?
Your cabin contains bed linen, towels and toiletries. We recommend taking personal toiletries, medication and clothing items in an overnight bag. If you are travelling with an infant and have reserved a cot, you will need to bring linen for the cot.
Where does my other luggage go?
If you have a vehicle, lock it inside. For security reasons there is no access to vehicles during the voyage. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley.
Do I need to bring my own bedding?
All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. If you are travelling with an infant and have reserved a cot, you will need to bring linen for the cot. Passengers in Ocean Recliners are provided with pillows and blankets.
Do I need to provide tie-downs for my motorbike?
No. Spirit of Tasmania provides tie downs for motorbikes. Our experienced wharf crew will also secure the bikes.
What can't I take to Tasmania?
Fresh fruit and vegetables, fresh fish products, plants or plant parts and anything carrying soil cannot be taken into Tasmania. For more information see Department of Primary Industries and Water (Tasmania) or phone the quarantine hotline on 13 13 68.
Do the same quarantine conditions apply when entering Victoria?
No. If you're travelling from Tasmania, the only thing you can't take into Victoria is weeds. For more information, visit Quarantine Domestic or call the Department of Primary Industries (Victoria) on 13 61 86.
Can I take gas bottles on board?
Yes. However, gas bottles that are not connected to a motorhome or campervan must be declared at check in. They will be placed on a trolley for the voyage. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Gas bottles do not need to be emptied.
Can I take jerry cans with fuel on the ship?
All jerry cans must be empty and dry of residual fuel before they can be carried on Spirit of Tasmania. There are strict regulations. Please call us on 1800 634 906 for further details.
Are there locker facilities at the terminals?
There are no locker facilities available at either terminal. Luggage must not be left unattended anywhere at the terminals at any time. Southern Cross Station in Melbourne has locker storage facilities and is approximately 10 minutes by light rail from Station Pier.
Is there a doctor on board?
No. Spirit of Tasmania has a medical attendant travelling on all crossings who is available to provide assistance in an emergency situation. If you have any special medical needs, please ensure you make contact with us at least 48 hours prior to departure.
Does Spirit of Tasmania have facilities for passengers with mobility impairment?
Yes. We have wheelchair accessible cabins and recliners available. To book, please call us on 1800 634 906 to ensure your needs are individually addressed. For further information on our wheelchair accessible cabins or recliners, please visit accommodation.
Do the cabins have power points?
Yes. The ship's electrical sockets operate at 230 volts and 60 Hertz which may cause some items to run quicker than when connected to mains power. However, most modern electrical appliances are manufactured to operate on a voltage between 220-250 volts and 50/60 Hertz which are suitable for the ship's power. If you are travelling with medical equipment, visit the pursers desk after boarding to have your equipment checked by the ship's electrician.
Is gluten-free food available on board?
Yes. If any of your travelling party have any special dietary requirements, please call us on 1800 634 906 at least 48 hours prior to sailing.
Is a meal included in the cost of my fare?
No. However, there is a range of food available for purchase on board. Spirit of Tasmania offers a restaurant and eatery for different tastes and budgets. There is also a range of bars to enjoy on board.
What time does the a la carte restaurant open?
On night sailings, the Seasons Restaurant is open from 6.30pm until 10pm (11pm on days of double sailings). On day sailings, lunch is available between 11.30am and 3.30pm.
Can I pre-book a table at the restaurant?
No, it is not possible to pre-book a table at Seasons. To reserve a table for dinner, book at the restaurant after boarding the ship.
Can we purchase breakfast on night sailings?
Yes. Waves Eatery on Deck 7 opens at 5.30am for continental, self-service breakfast. We also have breakfast packs to purchase on board which can be taken with you off the ship.
What time do the restaurants/bars close on night sailings?
On days of single sailings, Waves Eatery is open until 9.30pm and Seasons Restaurant, until 10pm. The bars close at midnight on days of single sailings (subject to weather conditions). Please note, bars may close earlier depending on passenger numbers.
Can I take a shower on board?
All cabins are equipped with private bathroom facilities. Shower facilities are not available for passengers travelling on Day Tickets or in Ocean Recliners.
Are there an EFTPOS facilities on board?
There are ATM's on board the ships but these are only functional whilst in port. All major credit cards are accepted on board Spirit of Tasmania and in the terminals.
Is Internet access available?
Yes. Both Spirit of Tasmania ships have an Internet Kiosk on board which is operational throughout the entire voyage. If you're travelling with a laptop and have a NextG wireless card, you will also be able to access the internet via your laptop.
What are Ship Saver fares?
Ship Saver fares are one of Spirit of Tasmania's fare types. Ship Saver fares are available all year round (unlike promotional fares) but are limited in availability. Fleix fares are our standard fares and offer the most flexible conditions. For more information on the conditions of our fare types, visit fare conditions.
Does Spirit of Tasmania still sail from Sydney?
No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights.
