Amendment and cancellation fees
Amendment fees do not apply if the amendment is made via
Manage my booking.
Amendments and cancellations are available online up to 24 hours
prior to your scheduled departure time.
The following amendment fees only apply when calling our Customer
Contact Centre or when visiting our terminal service desk.
* If cancelling your complete booking online, the relevant fare
cancellation fee still applies.
Other conditions which apply to Spirit of Tasmania fares
are as follows:
- Amendments are subject to availability.
- If the permitted amendment decreases the cost of the booking,
the difference in cost will be refunded (where applicable).
- If the permitted amendment increases the cost of the booking,
the difference in cost is payable at the time of the
amendment.
- Booking and amendment fees are non-refundable.
- All references to 'departure' reflect the scheduled departure
time.
- Amendments must be confirmed up to 1 hour prior to the
scheduled departure time.
- If TT-Line is not contacted for a Flexi fare cancellation
within 24 hours after scheduled departure, 100% of the fare is
forfeited.
- If upgrading fare type, the original fare component retains the
rules of the original fare.
- If downgrading fare type, the applicable cancellation fee
applies.
- Red Hot Deal fare cannot be amended to an alternate Red Hot
Deal fare or a fare of lesser value.
Amendment and
cancellation fees (fares purchased before 28 November 2010)
