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We are currently experiencing a high volume of email enquiries, resulting in longer than usual response times. Our Customer Contact Centre team is working hard to assist all customers as quickly as possible. Please allow up to 10 business days for a response to your email enquiry. We appreciate your patience and understanding.
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:
Step 1
Contact us through your preferred NRS call channel detailed on NRS call numbers and links.
Step 2
Provide the NRS with our phone number 1800 634 906
For more information visit: About the National Relay Service.
Check terminal location details before the day of travel so you know where to go and when to travel.
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