FAQs

We’ve compiled a list of commonly asked questions covering just about everything under the sun to ensure you’re well prepared for your journey. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania.

Most common questions

Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. 

If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in.

  • The following conditions apply to be entitled to book a pensioner fare:
    The card expiry date must be valid at the time of travel and must be presented upon check-in.  Failure to present a valid card will require the pensioner fare to be upgraded to an adult fare with any price difference required to be paid at time of upgrade.
  • If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare.
  • The pensioner who is travelling must travel with the card.
  • Pensioner fares are subject to availability and can only be booked if available. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance.
    • Recipients of a Totally and Permanently Incapacitated pension (TPI)
    • Recipients of Extreme Disablement Adjustment pension (EDA)

You can read further information about Pensioner Eligibility here

  • Healthcare Card holders are not entitled to the pensioner fare.
  • Senior Card holders are not entitled to the pensioner fare.
  • Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Students must apply for their own low income card which is equivalent to a Healthcare Card.
  • Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions).
  • Exceptional Circumstances Card holders are not entitled to the pensioner fare.

You can read further information about Pensioner Eligibility here

A pensioner fare is only offered to a carer meeting the following criteria:

  • The person they care for must be a recipient and holder of an Australian Pensioner Concession Card.
  • The carer must travel on the same booking with the pensioner they care for.
  • A carer is entitled to the pensioner fare providing they are not a professional carer.
  • A carer travelling with a TPI pensioner card holder is entitled to the discount.

You can read further information about Pensioner Eligibility here

Child fares apply to children aged between 3 and 15. Infants are under three years of age and travel free of charge. However, you need to include infants in your booking.

When you book an infant and a private cabin, a cot will be placed in your room free of charge. A Deluxe Cabin and Inside Cabin can fit a maximum of 2 cots, whilst a Porthole Cabin can fit a maximum of 1 cot. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. The only thing you need to bring is linen for the cot.

 

At most times, bookings are open for the next 11 months only. This eliminates any booking errors related to confusing travel dates.

Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania.

Wildlife such as reptiles, amphibians (i.e. frogs), birds, water-based animals (i.e. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodents cannot travel on board Spirit of Tasmania.

For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website.

If you are travelling with a pet we strongly recommend booking a kennel.  Our kennels are located on ventilated decks. For safety reasons, passenger access to the kennels is not permitted during sailing however regular checks are carried out and fresh water is supplied throughout the sailing. Bedding is not provided, but you can supply your own bedding.

You can add a kennel at the time of your booking. Or you can add one to your existing booking via spiritoftasmania.com.au/my-booking

If you are carrying livestock, please contact us on 1800 884 305 to make your booking.

All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding.

In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania.

For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania.

To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video.

*Biosecurity restrictions may apply to ferrets entering Tasmania. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550.

Yes, you can send an unaccompanied vehicle. However if you are not a passenger on the ship, you will need to book through our Freight department. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Request a freight quote using our form.

'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry.  A motorhome is also referred to as a campervan. When making your booking, you need to book the motorhome or campervan as a vehicle and at the vehicle step, select the motorhome/campervan option.

A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported.  When booking your caravan, you need to select the 'towing a caravan or trailer' option. You will need to provide the full length of your vehicle from end to end. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc.

See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme.

Parking at Devonport:
Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. See map.

Parking at Melbourne:
Parking in close proximity to the Melbourne terminal is available, however is monitored by the City of Port Phillip Council.  The closest car park to the terminal is Station Pier car park where parking meters (ticket machines) operate until midnight seven days a week.  Free street parking in the area is difficult to find due to permit zones. Parking for recreational vehicles (caravans, motorhomes, 5th wheelers etc.) is extremely limited. Passengers with these types of vehicles are recommended not to arrive to Station Pier until check-in has commenced. If secure car parking is required, we recommend either: 

Care Park
Secure parking located in the city | Ph: 03 9682 1733 or see website

Ace Parking
Secure parking located on 43-53 Bay Street, Port Melbourne | Ph: 03 9330 2001  see website

The trip on board Spirit of Tasmania takes approximately 9-11 hours. On days of single sailings, the voyage takes 11 hours. On days of double sailings, the voyage takes 9 hours.

No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights.

Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee.

Help making a booking

Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. 

If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in.

  • The following conditions apply to be entitled to book a pensioner fare:
    The card expiry date must be valid at the time of travel and must be presented upon check-in.  Failure to present a valid card will require the pensioner fare to be upgraded to an adult fare with any price difference required to be paid at time of upgrade.
  • If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare.
  • The pensioner who is travelling must travel with the card.
  • Pensioner fares are subject to availability and can only be booked if available. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance.
    • Recipients of a Totally and Permanently Incapacitated pension (TPI)
    • Recipients of Extreme Disablement Adjustment pension (EDA)

You can read further information about Pensioner Eligibility here

  • Healthcare Card holders are not entitled to the pensioner fare.
  • Senior Card holders are not entitled to the pensioner fare.
  • Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Students must apply for their own low income card which is equivalent to a Healthcare Card.
  • Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions).
  • Exceptional Circumstances Card holders are not entitled to the pensioner fare.

You can read further information about Pensioner Eligibility here

A pensioner fare is only offered to a carer meeting the following criteria:

  • The person they care for must be a recipient and holder of an Australian Pensioner Concession Card.
  • The carer must travel on the same booking with the pensioner they care for.
  • A carer is entitled to the pensioner fare providing they are not a professional carer.
  • A carer travelling with a TPI pensioner card holder is entitled to the discount.

You can read further information about Pensioner Eligibility here

Child fares apply to children aged between 3 and 15. Infants are under three years of age and travel free of charge. However, you need to include infants in your booking.

If you are travelling with an infant, please be sure to book a cabin that displays a 'cot provided' icon and a cot will be placed in your cabin free of charge. We recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. The only thing you need to bring is linen for the cot.

At most times, bookings are open for the next 11 months only. This eliminates any booking errors related to confusing travel dates.

Yes - dogs, cats, rabbits, guinea pigs, ferrets*, some birds, chickens and ducks may travel on Spirit of Tasmania.

Wildlife such as reptiles, amphibians (i.e. frogs), birds, water-based animals (i.e. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodents cannot travel on board Spirit of Tasmania.

For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website.

If you are travelling with a pet we strongly recommend booking a kennel.  Our kennels are located on ventilated decks. For safety reasons, passenger access to the kennels is not permitted during sailing however regular checks are carried out and fresh water is supplied throughout the sailing. Bedding is not provided, but you can supply your own bedding.

You can add a kennel at the time of your booking. Or you can add one to your existing booking via spiritoftasmania.com.au/my-booking

If you are carrying livestock, please contact us on 1800 884 305 to make your booking.

All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding.

In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania.

For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania.

To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video.

*Biosecurity restrictions may apply to ferrets entering Tasmania. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550.

No, you must book same number of people over and back. However, you can make two separate bookings if the numbers are different.

No, the names of passengers on return bookings need to be the same for both the departing and returning legs. If the names of the passengers differ in each direction, please make two bookings.

Online bookings can be paid with internet banking (via POLi), Spirit of Tasmania gift voucher or credit card.

Card Payment Fees apply. We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. However, if purchasing travel insurance with your booking, American Express and Diners Club credit cards cannot be accepted.

Card Payment Fees

Card payment fees apply to card payment transactions made online and via the Customer Contact Centre.

CARD FEES
VISA Credit 0.33%
VISA Debit 0.22%
MasterCard Credit 0.55%
MasterCard Debit 0.17%
AMEX 1.75%
Diners Club 1.75%
JCB 1.75%

Card payment fees are inclusive of GST.

Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals.

 

 

Managing my booking

If you go to Manage my booking and enter your booking details, you can:

  • View your booking - including contact details, sailing details and payment history.
  • Resend your itinerary/e-ticket - a copy of your itinerary can be sent via email.
  • Update your contact details - including name, address, phone and email.
  • Add your vehicle registration - if you didn't complete your vehicle registration at the time of booking, you can add it online.
  • Change your vehicle registration - if your vehicle registration has changed, you can update your details online.
  • Add, remove or change your vehicle(s) - including standard cars, motorbikes, caravans, camper trailers, trailers, campervan and motorhomes.
  • Make a payment on an existing booking - if there is an outstanding balance on your booking, you can complete your payment online.
  • Add or remove kennels or bicycles - change your additional options.
  • Add, remove or change passengers - change details of who is sailing.
  • Add, remove or change accommodation - change your cabin options.
  • Change your sailing dates or departure time - change your travel times.
  • Change your sailing direction  - to or from Melbourne and Devonport.
  • Cancel your booking - make a complete cancellation to your booking.

Please make sure you are entering the last name of the contact name on your booking. The contact name is displayed under the payment details on your itinerary/e-ticket. Your booking number is displayed on the top right corner of your itinerary/e-ticket. Please note the last name is case sensitive.

No, there is no amendment fee when you amend your booking online. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. Click here for full details about Spirit of Tasmania's amendment and cancellation fees.

Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address.

Amendments made online must be made more than 3 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. Amendment fees will apply.  For more information on amendment and cancellation fees, click here.

If you are travelling with a vehicle, you cannot book a bicycle separately.  The bicycle will need to be carried on a bike rack or roof rack. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle.

If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option.

 

Refunds will be credited back to the payee in the same or similar form to their original payment.

Credit card refunds will be processed at the time of the request. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway.

Cheque refunds will be reviewed within two standard business days of the request. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. Cheques will be sent via regular post within 14 standard business days of the refund request.

Gift voucher refunds will be processed at the time of the request. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. The new gift voucher will be issued to the recipient of the original gift voucher. If the original recipient is unknown at the time of issuing the refund, the new gift voucher will be issued to the Contact Name on the original booking.

For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds

Amendments will only be confirmed once payment has been processed. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser.

Multiple payment options are available online.  You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher.

There is no limit on how many times you can change your booking, within the ticket validity. You can change your booking online at My booking. Amendments are subject to availability. For more information, refer to the fare rules of the selected fare.

Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online.

Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687.

Bookings and amendments handled by our Customer Contact Centre and terminal services team incur a $10 booking fee and $50 amendment fee. These fees are non-refundable when making online amendments and cancellations that result in a refund due. 

For more information refer to the Terms and Conditions of Refund here

No, you cannot book this as a return booking. However, you can make two separate bookings if the date is the same for each departure.

Standard vehicles

A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. 

Yes, your motorhome or towed unit can be booked online.  You will be required to provide registration details of all towed units in addition to your vehicle.  If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page.

Standard vehicles can have a maximum total length of 6.0m and a maximum width of 2.0m (i.e. normal car, people mover, 4WD, ute).

 

Yes. However if you are not a passenger on the ship, you will need to book through our Freight department. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Request a freight quote using our form.

No. For safety reasons, passengers are not allowed on the vehicle deck during the voyage.

Please measure the full length of your vehicle from end to end. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee.

Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc.

Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) 

When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. This also includes if the scooter or gopher is being transported on a mini trailer.

If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation.

All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-

Utility vehicles & open trailers – one bottle (maximum size 9 litres (25L) capacity.
Caravan’s / Motor home / Campers / Etc. – ONE additional bottle (maximum size 25 kg (50 litre water capacity).
-Gas bottle is secure within/on the vehicle.
-Gas bottle is secured in the upright position.
-Gas bottle is turned off.
-Check gas bottle is within validation.

All Gas Bottle that meet the aforementioned conditions will be tagged with a “HAZARD” tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Line’s terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle.

Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.

You can read further information about Carriage of Dangerous Goods here

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.

You can read further information about Carriage of Dangerous Goods here

We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania.

To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank.

No, there are no charging facilities or power outlets to charge electric vehicles on board.

Caravans, motorhomes/campervans and boat trailers

'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry.  A motorhome is also referred to as a campervan.  When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option.   

A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported.  When booking your caravan, you need to select the 'towing a caravan or trailer' option. You will need to provide the full length of your vehicle from end to end. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc.

See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme.

Parking at Devonport:
Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. See map.

Parking at Melbourne:
Parking in close proximity to the Melbourne terminal is available, however is monitored by the City of Port Phillip Council. The closest car park to the terminal is Station Pier car park where parking meters (ticket machines) operate until midnight seven days a week. Free street parking in the area is difficult to find due to permit zones. If secure carparking is required, we recommend either:
Etihad Stadium Car Park
Secure parking from $26 per day | Ph: 03 8625 7201 or see website
Care Park
Secure parking located in the city | Ph: 03 9682 1733 or see website

If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF.

If you have a standard passenger vehicle with a Gas Bottle or Butane Canisters loose and not in their original packaging contained within the vehicle, the item will be deposited with security, tagged with your passenger details including booking number and can be collected upon disembarkation.

All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-

Standard vehicles & open trailers – one bottle (maximum size 9 litres (25L) capacity. 
Caravan’s / Motor home / Campers / Etc. – ONE additional bottle (maximum size 25 kg (50 litre water capacity).
-Gas bottle is secure within/on the vehicle.
-Gas bottle is secured in the upright position.
-Gas bottle is turned off.
-Check gas bottle is within validation.

All Gas Bottle that meet the aforementioned conditions will be tagged with a “HAZARD” tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Line’s terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle.

Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.

You can read further information about Carriage of Dangerous Goods here

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.

You can read further information about Carriage of Dangerous Goods here

If you are carrying fishing or aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to Biosecurity Tasmania. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. Visit the Biosecurity website for more details.

Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. The following items are permitted:

  • Dried nuts
  • Processed foods including dried, cooked and canned fruit, vegetables and honey
  • Freeze dried camping foods
  • Meat for human/personal consumption including salami, hams and meat sticks
  • Canned fish
  • Tanned skins and hides (all) including antlers and horns
  • Cheese
  • Noodles, pasta, rice, bread, cereals and sauces
  • Tea coffee and biscuits
  • Poultry and poultry hatching eggs
  • Cats, horses and guinea pigs
  • Baby food

Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Visit the Biosecurity website or call.

Ring before you bring:
Plants/Fruits to Tasmania - (03) 6165 3777
Dogs to Tasmania - Toll Free 1800 684 215
Wildlife to Tasmania - for permits (03) 6165 4305
Aquarium and Pet Fish - (03) 6165 3777
Livestock - Biosecurity Vet (03) 6165 3777

Please measure the full length of your vehicle from end to end. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee.

Measuring length

The total length of your vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc.) must be included in the total measurement.

Please ensure the total length is measured correctly to ensure you are charged the correct price.

Measuring height

The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) must to be included in the total measurement.

Please ensure the total height is measured correctly and the correct height is selected at the time of booking. Whilst there is no additional cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct vehicle deck. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck.

Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. Security and ship staff are available to direct you.

No. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Please ensure you grab an overnight bag and any medication to take with you.

Generators need to be turned off and non operational whilst onboard.

Yes, you can take your trailered boat. To book, select Motor vehicle type ‘Car, Trailer or Caravan’, then select 'towing a caravan or trailer'. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. You need to know if the height is over or under 2.1 metres and the total length of your vehicle and trailer including the drawbar and overhang. You will need to provide the trailer registration at the time of booking.

Checking in

Check-in opens between 1.5 hours to 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time. For all special needs, please check in at least 2 hours prior to departure.

Yes, photo ID such as a drivers license is required to check in. For Passengers under the age of 18 photo ID is not required.  

When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). Ship map can be downloaded here and are also available on board at Reception on Deck 7.

The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. Please note, there is limited council parking available prior to boarding at Station Pier (Port Melbourne).

Yes, all drivers board in their vehicle with their passengers. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board.

We cannot guarantee priority with loading or unloading due to load demands and operational procedures. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up.

General questions

Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page.

 

Parking at Devonport:
Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. See map.

Parking at Melbourne:
Parking in close proximity to the Melbourne terminal is available, however is monitored by the City of Port Phillip Council. The closest car park to the terminal is Station Pier car park where parking meters (ticket machines) operate until midnight seven days a week. Free street parking in the area is difficult to find due to permit zones. Parking for recreational vehicles (caravans, motorhomes, 5th wheelers etc.) is extremely limited. Passengers with these types of vehicles are recommended not to arrive to Station Pier until check-in has commenced. If secure carparking is required, we recommend either:

Care Park
Secure parking located in the city | Ph: 03 9682 1733 or see website

The trip on board Spirit of Tasmania takes approximately 9-11 hours. On days of single sailings, the voyage takes 11 hours. On days of double sailings, the voyage takes 9 hours.

Yes, smoking is permitted in designated outside areas of the ship.

No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights.

Yes, mobile phones work most of the way during the voyage.

No. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. Spirit of Tasmania crew perform regular checks on pets during the crossing.

Women who are 36 weeks pregnant or less may travel on the ship. Women who are between 36 and 38 weeks pregnant at the time of travel may only travel on Spirit of Tasmania with written approval from their doctor. Women who are 38 weeks pregnant or more are not permitted to travel.

Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. This form also outlines essential information you need to know about carrying such items. The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.

You can read further information about Carriage of Dangerous Goods here

Yes. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Or for timetables and other information before your sailing, please contact Redline Coaches or TassieLink Coaches.

Yes, shared cabins can be booked with other passengers online.

No. You are able to get married on board but you will need to organise your own celebrant. This needs to be advised on or before booking.

If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF.

All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-

Standard vehicles & open trailers – one bottle (maximum size 9 litres (25L) capacity. 
Caravan’s / Motor home / Campers / Etc. – ONE additional bottle (maximum size 25 kg (50 litre water capacity).
-Gas bottle is secure within/on the vehicle.
-Gas bottle is secured in the upright position.
-Gas bottle is turned off.
-Check gas bottle is within validation.

All Gas Bottle that meet the aforementioned conditions will be tagged with a “HAZARD” tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Line’s terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle.

Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.

You can read further information about Carriage of Dangerous Goods here

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here

Generators need to be turned off and non operational whilst onboard.

Each cabin has a power point with the power voltage 230V.

Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. If you are unsure, please report to the pursers at Reception on Deck 7. They will have your equipment checked by the ship’s electrician. Note: please bring your own extension leads. Please contact us to make/amend your booking.

Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) machine or nebuliser while on board you must book a private cabin. On arrival please advise Reception on Deck 7 that you have a CPAP machine or nebuliser and provide your cabin number.

Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. medical oxygen cylinders, CPAP machines and nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz.

If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. If you are unsure, please report to the pursers at Reception on Deck 7. They will have your equipment checked by the ship’s electrician. Note: please bring your own extension leads.

Please contact us on 1800 634 906  to make/amend your booking.

Luggage

Your cabin contains bed linen, towels and soap. We recommend taking personal toiletries, medication and clothing items in an overnight bag. If you are travelling with an infant, a cot has automatically been booked for you. However, you will need to bring linen for the cot.

If you have a vehicle, lock it inside. For security reasons there is no access to vehicles during the voyage. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley.

All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). Passengers in Recliners are provided with pillows and blankets.

No. Spirit of Tasmania provides tie downs for motorbikes. Our experienced wharf crew will also secure the bikes.

Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Visit the Biosecurity Tasmania website or call:

Ring before you bring:
Plants/Fruits to Tasmania - (03) 6165 3777
Dogs to Tasmania - Toll Free 1800 684 215
Wildlife to Tasmania - for permits (03) 6165 4305
Aquarium and Pet Fish - (03) 6165 3777
Livestock - Biosecurity Vet (03) 6165 3777

No. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. For more information, visit Australian Interstate Quarantine or call Agriculture Victoria on 13 61 86 or refer to Moving plants or plant products.

Gas bottles are permitted on board. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. However, if they are not fixed to your vehicle, they must be declared at check-in. They will be placed on a trolley for the voyage. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Gas bottles do not need to be emptied, but must be turned OFF at all times. For conditions relating to the carriage of hazardous liquids including cleaning spirits, please refer to our Carriage of Dangerous Goods Policy.

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel. You can read further information about Carriage of Dangerous Goods here

Yes, Self Service Locker Storage is available, accepting card payment methods.

Passengers are permitted to carry alcohol on board Spirit of Tasmania, however the consumption of any such alcohol on board the vessel is strictly prohibited. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states...\n(a) You are permitted to carry alcohol on board the Vessel. You are only permitted to drink alcohol that is supplied by us.\n(b) You agree that we may deal with any such alcohol, whether open or closed, as we reasonably see fit. During check-in, security personnel will enquire with passengers if they are travelling with any alcoholic beverages and if so reconfirm the condition of carriage associated to this item.

If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to the Department of Primary Industries, Parks, Water and Environment (DPIPWE). For enquires about Aquarium and Pet Fish – please call DPIPWE on (03) 6165 3777. Visit dpipwe.tas.gov.au for more details.

Coronavirus (COVID-19) questions

Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. View the most up-to-date Sailing Schedule.

Tasmania’s border entry conditions depend on where each traveller has spent time in the 14 days prior to their day of arrival.

Areas, premises and locations are assessed as either low, medium or high-risk based on Public Health advice.

Travellers who have been at high-risk premises or locations are not permitted to enter Tasmania, unless approved as an Essential Traveller.

For a list of all high risk premises and locations and more detailed information please visit coronavirus.tas.gov.au. Alternatively you can call the Public Health Hotline on 1800 671 738.

Travel restrictions can be imposed at short notice. We recommend regularly checking the coronavirus.tas.gov.au/travellers-and-visitors/coming-to-tasmania prior to travel to ensure you are fully informed about the restrictions and requirements for entering Tasmania.

All passengers travelling to Tasmania are required to register their travel. This includes Tasmanian residents returning to Tasmania.

  • Passengers travelling from low-risk areas need to register with Tas e-Travel; and
  • Passengers travelling from medium-risk or high-risk areas need to apply for a G2G Pass.

Passengers who are unable to present an approved Tas e-Travel Pass or G2G Pass will NOT be permitted to board.

We recommend all passengers travelling to Tasmania to check www.coronavirus.tas.gov.au for the latest travel requirements for passengers transiting through medium and high risk areas.  

If you are travelling from Tasmania to Victoria, we recommend you check how Victorian government restrictions may impact your travel, please visit www.dhhs.vic.gov.au. If you are transiting through Victoria to another state, you may wish to check the entry requirements of your destination state or territory at www.healthdirect.gov.au/covid19-restriction-checker/domestic-travel.

For more information about quarantine on arrival in Tasmania, please visit coronavirus.tas.gov.au/travellers-and-visitors/quarantine.

In the event that you need to reschedule your travel plans as a result of restrictions, rest assured that we will waive amendment and cancellation fees on existing bookings. 

If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre:

Phone: 1800 634 906 (in Australia)

Phone: +61 3 6419 9320 (International)

Please note: if an amendment is made and there is an increase in the fare price it will be payable at the time of change.

If you cancel online due to border restrictions and the cancellation fee is charged, please email your booking number to contactus@spiritoftasmania.com.au and our team will be able to assist you.

No, passengers travelling on a G2G Pass do not need to arrive early but do need to arrive prior to check-in closing. Passengers travelling on a G2G Pass will be issued with a red tag at check-in and will board after all other passengers.

Passengers issued with a red tag are required to remain in their assigned cabin for the duration of the voyage. Snacks will be provided on arrival however we recommend you pack your own meals and beverages.

We suggest you pack enough entertainment options to keep you occupied throughout the sailing. Download your favourite shows, books, magazines and music before you sail so you can watch, read and listen at your leisure, even when Wi-Fi is out of range.

Our crew on board will be available to assist throughout the journey.

Yes - on board facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Game Zone, and the Kids Play area. Passengers can also access the external decks and lounge areas throughout the voyage.

Please note: Passengers travelling on a G2G Pass will be issued with a red tag at check-in and are required to remain in their assigned cabin for the duration of the voyage and are not permitted to access onboard facilities.  

Yes, food and beverages are available for purchase. Online food ordering and take-away options are available from the bars and seated dining is available in the restaurant

Please note: Passengers travelling on a G2G Pass will be issued with a red tag at check-in and are required to remain in their assigned cabin for the duration of the voyage and are not permitted to access onboard facilities.  We suggest you pack your own meals and beverages. Due to Tasmania’s biosecurity regulations all fresh food including fruit and vegetables must be consumed on board. 

Our experienced crew members are available to assist you throughout the journey.

Yes, we have implemented a number of precautionary measures to reduce the risk to passengers and staff. After each journey the ship is cleaned by a professional cleaning crew. This includes cleaning and disinfecting surfaces in the cabins and common areas. Our staff follow the highest level of hygiene protocols and cleaning procedures. Hand sanitation stations are available in key areas on all decks. A Medical Attendant is on board for every sailing and all passengers and staff are all encouraged to maintain a safe distance at all times. For more information visit Sail Safe.

Yes, all passengers are required to wear a face mask in our terminals and on board our ships. Face masks must be worn at all times including during boarding and disembarkation and in any public areas on board. Face masks will be provided to passengers who do not have their own mask. Children under 12 years and passengers with a medical exemption are not required to wear a face mask.

You may temporarily remove your mask to eat or drink but this may only occur while seated. You must replace your mask immediately after you have finished eating or drinking.

To reduce shared contact, we only accept cashless payments in our terminals and on board in the dining, bar and convenience outlets. We accept credit and debit card payments including all ‘tap and go’ methods such as Apple Pay.

Yes, if you need to use medical equipment such as a continuous positive airway pressure (CPAP) machine or nebuliser while on board you must book a private cabin. On arrival please advise Reception on Deck 7 that you have a CPAP machine or nebuliser and provide your cabin number.

Medical equipment designed to aid in the monitoring or treatment of medical conditions e.g. medical oxygen cylinders, CPAP machines and nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz.

If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. If you are unsure, please report to the pursers at Reception on Deck 7. They will have your equipment checked by the ship’s electrician. Note: please bring your own extension leads.

Please contact us on 1800 634 906 to make/amend your booking.

Passengers travelling on a G2G Pass will be issued with a red tag at check-in and are required to remain in their assigned cabin for the duration of the voyage. Passengers needing assistance during the journey can contact the crew using the details provided at check-in.

Passengers travelling on a Tas e-Travel Pass are free to leave their cabins and welcome to use all onboard facilities including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Game Zone, and the Kids Play area. Passengers can also access the external decks and lounge areas throughout the voyage.

Yes, all passengers are required to register their travel.

Travelling to Tasmania

  • Passengers travelling from low-risk areas need to register with Tas e-Travel; and
  • Passengers travelling from medium-risk or high-risk areas need to apply for a G2G Pass.

Passengers who are unable to present an approved Tas e-Travel Pass or G2G Pass will NOT be permitted to board.

Visit coronavirus.tas.gov.au to view a list of low-risk, medium-risk and high-risk areas as well as any high-risk premises as defined by the Tasmanian Government.

Travelling to Victoria

  • Passengers travelling to Victoria must apply for a border entry permit at vic.gov.au

Visit service.vic.gov.au to find out more about the Victorian Travel Permit System which applies to travellers coming to Victoria from anywhere in Australia.

Passengers who cannot present a Tas e-Travel or G2G Pass at check-in will NOT be permitted to board.

Yes, travellers from low-risk areas are permitted to transit directly through medium or high-risk areas without being subject to quarantine requirements when arriving in Tasmania provided the traveller transits directly from the low-risk area to an airport or seaport by private vehicle or express public transport, only stopping for fuel.

For details please visit: www.coronavirus.tas.gov.au

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Your trip summary

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  • Details Change Update Rego
  • No vehicles
  • 1 x {{vehicle.getSummaryDisplay()}} {{getVehiclePrice($index) === 0 ? 'Free' : '$' + getVehiclePrice($index)}} ({{getVehicleNet($index) | money }}) To be selected
    • {{extra}}
    • {{vehicle.getTotalLength()}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeRebate) || 'To be selected'}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeNoRebate) || 'To be selected'}}
Accommodation
  • Details Change
  • {{getAppliedDealProduct().productName}} deal applied
  • To be selected
  • {{option.quantity}} x {{option.displayText}} ${{getSelectedFareTypeAccommodationOptionPrice(option)}} ${{getSelectedAccommodationOptionPrice(option)}} ({{getSelectedAccommodationOptionNet(option) | money}})
Pets & Kennels
  • Details Change
  • {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}} ${{getSelectedAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}
  • No pets travelling
Passengers & Allocation
  • Full Name Change
  • {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categorySpecificationCode)}}
Cancel this sailing
Refund due: {{ getSailing().refundableAmount | money }}
  • {{ fee.description }}: {{ fee.price | money:false }}

Your {{legOfJourney.toLowerCase()}} ticket {{legOfJourney}} ticket Departing {{getSailing().getOriginName()}} {{getSailing().origin}} to {{Utils.reverseLocationCode(getSailing().origin)}}

{{getDealName(legOfJourney)}} deal applied See details
Date
  • Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}} Change
  • Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}
  • Disembarking from {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}
Fares
  • Details Change
  • {{passengerLine.displayOverride}} {{passengerLine.currentQuantity}} x {{passengerLine.displayName}} ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}} $0 ${{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}} ({{getPassengerNet(passengerLine) | money}})
  • {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}} $0
  •  
    {{ IbpCms.fareNotManyPlacesLeftAtThisPriceMessage }}
Vehicles
  • Details Change Update Rego
  • No vehicles
  • 1 x {{vehicle.getSummaryDisplay()}} {{getVehiclePrice($index) === 0 ? 'Free' : '$' + getVehiclePrice($index)}} ({{getVehicleNet($index) | money }}) To be selected
    • {{extra}}
    • {{vehicle.getTotalLength()}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeRebate) || 'To be selected'}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeNoRebate) || 'To be selected'}}
Accommodation
  • Details Change
  • {{getAppliedDealProduct().productName}} deal applied
  • To be selected
  • {{option.quantity}} x {{option.displayText}} ${{getSelectedFareTypeAccommodationOptionPrice(option)}} ${{getSelectedAccommodationOptionPrice(option)}} ({{getSelectedAccommodationOptionNet(option) | money}})
Pets & Kennels
  • Details Change
  • {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}} ${{getSelectedAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}
  • No pets travelling
Passengers & Allocation
  • Full Name Change
  • {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categorySpecificationCode)}}
Cancel this sailing
Refund due: {{ getSailing().refundableAmount | money }}
  • {{ fee.description }}: {{ fee.price | money:false }}
Grand total: {{ getBookingTotalPrice() | money }} ({{ booking.totalNet() | money }})
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{{getHeaderText()}}

{{ IbpCms.passengerDetailsIntro }} {{ IbpCms.vehicleRegoIntro }}

Oops, you must be travelling in order to make this booking
Adults
Remove {{detail.firstName}} {{detail.lastName}}

Pensioners (booked as adults)
Pensioner No. Expiry Date
Invalid Date Date must be in the future Required
Remove {{detail.firstName}} {{detail.lastName}}

Children
Date of birth
Required Invalid Date
{{IbpCms.validationChildAge}} change to infant fare {{IbpCms.validationChildAge}} change to adult fare
Remove {{detail.firstName}} {{detail.lastName}}

Infants
Date of birth
Required Invalid Date Date of birth is in the future.
{{IbpCms.validationInfantAge}} change to child fare
Remove {{detail.firstName}} {{detail.lastName}}

Vehicle Registrations{{getSailingDisplay(LegOfJourney.Outbound)}}
{{vehicle.getDisplay()}} With Extras: {{vehicle.getExtrasDisplay()}}

Vehicle Registrations{{getSailingDisplay(LegOfJourney.Return)}}
{{vehicle.getDisplay()}} With Extras: {{vehicle.getExtrasDisplay()}}

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Review where everyone's staying

We've assigned accommodation automatically – feel free to re-arrange

Your {{legOfJourney.toLowerCase()}} accommodation

{{room.sectionName}}

  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Bed available
    Ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Cot space available No cot space available Infant ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
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{{IbpCms.cabinAllocationBookSameForReturn}}

We've assigned accommodation automatically – feel free to re-arrange

Your {{legOfJourney.toLowerCase()}} accommodation

{{room.sectionName}}

  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Bed available
    Ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Cot space available No cot space available Infant ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
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{{IbpCms.cabinAllocationBookSameForReturn}}
{{getPaymentHeading()}}

{{IbpCms.paymentIntro}}

Total due: {{getBookingTotalPriceBeforeVouchers()}}

Applied vouchers

  • #{{voucher.voucherNumber}}:  ${{voucher.value}}
Total now due: {{getBookingTotalPriceAfterVouchers()}}
Your voucher(s) will cover the cost of your booking. Please fill in the remaining details below. Add another voucher or use another payment method.
{{giftVoucherResult.message}}

You are cancelling the following sailing(s):
{{ sailing.getOriginName() }} to {{ LocationCode.getLocationName(Utils.reverseLocationCode(sailing.origin)) }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}
Card # must match type Required
Expiry date
{{IbpCms.validationCreditCardExpiry}} Required

Travel insurance

{{IbpCms.paymentTravelInsuranceFlavourText}}
Get travel insurance

{{payment.insurance.quote.label}} - Travel insurance premium = {{ payment.insurance.quote.price | money}}

View Details Remove
{{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}

Contact Details

Agency details

Show/hide net value ${{ getBalanceToBePaid() }}

You must agree to the following Terms and Conditions: Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy, Refund Policy, and the full terms and conditions of each fare linked below.

View our Privacy Statement regarding the personal information we have collected

Outbound fare summary
See full Terms & Conditions
Return fare summary
See full Terms & Conditions

Reason for cancellation

We’re sorry that you are no longer travelling with us and would like to understand why. Please note this response is optional and fully confidential.

I am cancelling my booking because:

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Booking updated

Dear {{ getCancelledBookingFirstName() }}

Your cancellation has been successful. {{ getPartialCancellationMessage() }}

Kind regards,

The team at Spirit of Tasmania

Cancellation successful

Dear {{ getCancelledBookingFirstName() }}

Your cancellation has been successful. We hope you book with us again soon.

Kind regards,

The team at Spirit of Tasmania

Booking confirmed!

Your booking reference is {{getBookingReference()}}.

Your travel insurance was successfully processed. Your policy number is {{getInsurancePolicyNumber()}}. Documentation will be sent to your specified email address.

Your travel insurance purchase was not successfully processed. To add travel insurance to your existing booking, please login to 'Manage my booking'.

Request

{{IbpCms.bookingConfirmedTextRequest}}

Insurance

{{IbpCms.bookingConfirmedTextInsurance}}

Show/hide net value {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}

Internet Banking Details


Bank Receipt Number: {{getInternetBankingDetails().bankReceiptNumber}}; Poli Transaction Reference Number: {{getInternetBankingDetails().transactionReferenceNumber}}
Completed At: {{getInternetBankingDetails().completedDateTime}}; Amount Paid: ${{getInternetBankingDetails().amountPaid}}; Status: {{getInternetBankingDetails().status}}
Booking Process Complete!

An e-Ticket with your booking number will be issued automatically after approval.
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