FAQs

Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card issued by Centrelink or Veterans Affairs. 

If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in.

• The following conditions apply to be entitled to book a pensioner fare:
  The card expiry date must be valid at the time of travel and must be presented upon check-in.  Failure to present a valid card will require the pensioner fare to be upgraded to an adult fare with any price difference required to be paid at time of upgrade.
• If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare.
• The pensioner who is travelling must travel with the card.
• Pensioner fares are subject to availability and can only be booked if available. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance.
  • Recipients of a Totally and Permanently Incapacitated pension (TPI)
  • Recipients of Extreme Disablement Adjustment pension (EDA)

You can read further information about Pensioner Eligibility here

• Healthcare Card holders are not entitled to the pensioner fare.
• Senior Card holders are not entitled to the pensioner fare.
• Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Students must apply for their own low income card which is equivalent to a Healthcare Card.
• Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions).
• Exceptional Circumstances Card holders are not entitled to the pensioner fare.

You can read further information about Pensioner Eligibility here

A pensioner fare is only offered to a carer meeting the following criteria:

• The person they care for must be a recipient and holder of an Australian Pensioner Concession Card.
• The carer must travel on the same booking with the pensioner they care for.
• A carer is entitled to the pensioner fare providing they are not a professional carer.
• A carer travelling with a TPI pensioner card holder is entitled to the discount.

You can read further information about Pensioner Eligibility here

Child fares apply to children aged between 3 and 15. Infants are under three years of age and travel free of charge. However, you need to include infants in your booking.

When you book an infant and a private cabin, a cot will be placed in your room free of charge. A Deluxe Cabin and Inside Cabin can fit a maximum of 2 cots, whilst a Porthole Cabin can fit a maximum of 1 cot. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. The only thing you need to bring is linen for the cot.

At most times, bookings are open for the next 11 months only. This eliminates any booking errors related to confusing travel dates.

Dogs, cats, rabbits, guinea pigs, ferrets, some birds, chickens and ducks may travel on Spirit of Tasmania. Biosecurity restrictions may apply to ferrets entering Tasmania. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550.

Wildlife such as reptiles, amphibians (i.e. frogs), birds, water-based animals (i.e. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodents cannot travel on board Spirit of Tasmania.

For more information about bringing specific animal breeds into Tasmania, please visit the Department of Primary Industries, Parks, Water and Environment website.

If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel. Our kennels are located on ventilated decks. During sailing, access to the kennels is not permitted. Fresh water is supplied and regular checks are performed on pets throughout the sailing. Bedding is not provided.

If you are carrying livestock, please contact us on 1800 884 305 to make your booking.

Please note: all dogs entering Tasmania are subject to biosecurity entry conditions and must be treated for Hydatid tapeworm within 14 days prior to entering Tasmania. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or refer to this information page.

You can read further information about pets and kennels here.

Yes, travel insurance may be purchased through Allianz Global Assistance when making a Spirit of Tasmania booking.

To contact Allianz directly, please call 1800 023 797 or email your enquiry to  spiritoftas@allianz-assistance.com.au

Yes. However if you are not a passenger on the ship, you will need to book through our Freight department. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Request a freight quote using our form.

'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry.  A motorhome is also referred to as a campervan.  When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option.   

A 'Caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported.  When booking your caravan, you need to select the 'towing a caravan or trailer' option.  At step three, you will need to provide the full length of the caravan and this measurement must include the drawbar.  Please measure from the rear of the vehicle (where drawbar is attached) to the rear of the caravan.

See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme.

Parking at Devonport:
Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. See map.

Parking at Melbourne:
Parking in close proximity to the Melbourne terminal is available, however is monitored by the City of Port Phillip Council.   The closest car park to the terminal is Station Pier car park where parking meters (ticket machines) operate until midnight seven days a week.  Free street parking in the area is difficult to find due to permit zones. Parking for recreational vehicles (caravans, motorhomes, 5th wheelers etc.) is extremely limited. Passengers with these types of vehicles are recommended not to arrive to Station Pier until check-in has commenced. If secure carparking is required, we recommend either: 

Etihad Stadium Car Park
Secure parking from $26 per day | Ph: 03 8625 7201 or see website

Care Park
Secure parking located in the city | Ph: 03 9682 1733 or see website

Ace Parking
Secure parking located on 43-53 Bay Street, Port Melbourne | Ph: 03 9330 2001  see website

The trip on board Spirit of Tasmania takes approximately 9-11 hours. On days of single sailings, the voyage takes 11 hours. On days of double sailings, the voyage takes 9 hours.

No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights.

Pensioner fares are only applicable to holders of an Australian Pensioner Concession Card, as pictured and issued by Centrelink or Veterans Affairs. 

If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in.

• The following conditions apply to be entitled to book a pensioner fare:
  The card expiry date must be valid at the time of travel and must be presented upon check-in.  Failure to present a valid card will require the pensioner fare to be upgraded to an adult fare with any price difference required to be paid at time of upgrade.
• If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare.
• The pensioner who is travelling must travel with the card.
• Pensioner fares are subject to availability and can only be booked if available. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance.
  • Recipients of a Totally and Permanently Incapacitated pension (TPI)
  • Recipients of Extreme Disablement Adjustment pension (EDA)

You can read further information about Pensioner Eligibility here

• Healthcare Card holders are not entitled to the pensioner fare.
• Senior Card holders are not entitled to the pensioner fare.
• Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Students must apply for their own low income card which is equivalent to a Healthcare Card.
• Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions).
• Exceptional Circumstances Card holders are not entitled to the pensioner fare.

You can read further information about Pensioner Eligibility here

A pensioner fare is only offered to a carer meeting the following criteria:

• The person they care for must be a recipient and holder of an Australian Pensioner Concession Card.
• The carer must travel on the same booking with the pensioner they care for.
• A carer is entitled to the pensioner fare providing they are not a professional carer.
• A carer travelling with a TPI pensioner card holder is entitled to the discount.

You can read further information about Pensioner Eligibility here

Child fares apply to children aged between 3 and 15. Infants are under three years of age and travel free of charge. However, you need to include infants in your booking.

When you book an infant and a private cabin, a cot will be placed in your room free of charge. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. The only thing you need to bring is linen for the cot.

At most times, bookings are open for the next 11 months only. This eliminates any booking errors related to confusing travel dates.

Dogs, cats, rabbits, guinea pigs, ferrets, some birds, chickens and ducks may travel on Spirit of Tasmania. Quarantine restrictions may apply to ferrets entering Tasmania. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550.

Wildlife such as reptiles, amphibians (i.e. frogs), birds, water-based animals (i.e. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodents cannot travel on board Spirit of Tasmania.

For more information about bringing specific animal breeds into Tasmania, please visit the Department of Primary Industries, Parks, Water and Environment website.

If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel. Our kennels are located on ventilated decks. Fresh water is supplied and regular checks are performed on pets throughout the sailing. Bedding is not provided.

If you are carrying livestock, please contact us on 1800 884 305 to make your booking.

Please note: all dogs entering Tasmania are subject to quarantine entry conditions and must be treated for Hydatid tapeworm within 14 days prior to entering Tasmania. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or refer to this information page.

You can read further information about pets and kennels here.

Yes, travel insurance may be purchased through Allianz Global Assistance when making a Spirit of Tasmania booking.

To contact Allianz directly, please call 1800 023 797 or email your enquiry to  spiritoftas@allianz-assistance.com.au

No, you must book same number of people over and back. However, you can make two separate bookings if the numbers are different.

No, the names of passengers on return bookings need to be the same for both the departing and returning legs. If the names of the passengers differ in each direction, please make two bookings.

If you go to Manage my booking and enter your booking details, you can:

• View your booking - including contact details, sailing details and payment history.
• Resend your itinerary/e-ticket - a copy of your itinerary can be sent via email.
• Update your contact details - including name, address, phone and email.
• Add your vehicle registration - if you didn't complete your vehicle registration at the time of booking, you can add it online.
• Change your vehicle registration - if your vehicle registration has changed, you can update your details online.
• Add, remove or change your vehicle(s) - including standard cars, motorbikes, caravans, camper trailers, trailers, campervan and motorhomes.
• Make a payment on an existing booking - if there is an outstanding balance on your booking, you can complete your payment online.
• Add or remove kennels or bicycles - change your additional options.
• Add, remove or change passengers - change details of who is sailing.
• Add, remove or change accommodation - change your cabin options.
• Change your sailing dates or departure time - change your travel times.
• Change your sailing direction  - to or from Melbourne and Devonport.
• Cancel your booking - make a complete cancellation to your booking.

Please make sure you are entering the last name of the contact name on your booking. The contact name is displayed under the payment details on your itinerary/e-ticket. Your booking number is displayed on the top right corner of your itinerary/e-ticket. Please note the last name is case sensitive.

No, there is no amendment fee when you amend your booking online. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. Click here for full details about Spirit of Tasmania's amendment and cancellation fees.

Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address.

Amendments made online must be made more than 24 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. If you wish to amend your booking within 24 hours of the existing or the new departure time, please call us on 1800 884 305. Amendment fees will apply.  For more information on amendment and cancellation fees, click here.

If you are travelling with a vehicle, you cannot book a bicycle separately.  The bicycle will need to be carried on a bike rack or roof rack. To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle.

If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option.

Refunds will be credited back to the payee in the same or similar form to their original payment. Details of how refund payments will be issued are outlined in the table below:

Credit card refunds will be processed at the time of the request. Refund payments will be credited back to the original credit card used for the original booking, via an authorised CardGate Credit Card Payment Gateway.

Cheque refunds will be reviewed within two standard business days of the request. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. Cheques will be sent via regular post within 14 standard business days of the refund request.

Gift voucher refunds will be processed at the time of the request. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. The new gift voucher will be issued to the recipient of the original gift voucher. If the original recipient is unknown at the time of issuing the refund, the new gift voucher will be issued to the Contact Name on the original booking.

Click here for further information about refund payment methods, including refunds issued with multiple payment methods.

Amendments will only be confirmed once payment has been processed. If you change your mind before payment is processed, simply click on the "cancel all changes" button or exit the browser.

Multiple payment options are available online.  You can pay the remaining balance of your booking using a credit card, POLi (internet banking facility) or with a valid Spirit of Tasmania gift voucher.

You can amend your booking as often as you like as long as it is done more than 24 hours prior to your scheduled departure time.

Direct bookings made online at spiritoftasmania.com.au, via Spirit of Tasmania's Customer Contact Centre or at Spirit of Tasmania's terminals can be amended online.

Travel Agent, Freight, Group and Special Event bookings will not be available to amend online. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687.

Bookings and amendments handled by our Customer Contact Centre and terminal services team incur a $10 booking fee and $50 amendment fee. These fees are non-refundable when making online amendments and cancellations that result in a refund due. 

For more information refer to the Terms and Conditions of Refund here

A maximum of 4 vehicles are allowed per booking.

Yes, your motorhome or towed unit can be booked online using the panel on the left.  You will be required to provide registration details of all towed units in addition to your vehicle.  If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page.

Standard vehicles can have a maximum total length of 6.0m and a maximum width of 2.0m (i.e. normal car, people mover, 4WD, ute).

Yes. However if you are not a passenger on the ship, you will need to book through our Freight department. Higher rates apply as the advertised fare only applies to cars accompanying passengers. Request a freight quote using our form.

No. For safety reasons, passengers are not allowed on the vehicle deck during the voyage.

You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Vehicle sizes are subject to confirmation on check in and if the wrong details have been provided you may be charged an extra fee.

Measuring length: This should be the full length of the vehicle and towed item including the drawbar bike racks, gas cylinders etc. The towing vehicle length will be pre-populated on input of make and model details. The trailer or caravan length will need to be input in the booking process. Please ensure that the total length of the vehicle is correct before you proceed to check out.

Measuring height: Vehicle height must include roof racks.

When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. This also includes if the scooter or gopher is being transported on a mini trailer.

If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF.

All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-

Standard vehicles & open trailers – one bottle (maximum size 9 litres (25L) capacity.
Caravan’s / Motor home / Campers / Etc. – ONE additional bottle (maximum size 25 kg (50 litre water capacity).
-Gas bottle is secure within/on the vehicle.
-Gas bottle is secured in the upright position.
-Gas bottle is turned off.
-Check gas bottle is within validation.

All Gas Bottle that meet the aforementioned conditions will be tagged with a “HAZARD” tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Line’s terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle.

Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.

You can read further information about Carriage of Dangerous Goods here

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-erry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.

You can read further information about Carriage of Dangerous Goods here

We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania.

To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank.

'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry.  A motorhome is also referred to as a campervan.  When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option.   

A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. However it is a separate non motorised unit and therefore must be towed by a motorised unit in order to be transported.  When booking your caravan, you need to select the 'towing a caravan or trailer' option.  At step three, you will need to provide the full length of the caravan and this measurement must include the drawbar.  Please measure from the rear of the vehicle (where drawbar is attached) to the rear of the caravan.

See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme.

Parking at Devonport:
Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. See map.

Parking at Melbourne:
Parking in close proximity to the Melbourne terminal is available, however is monitored by the City of Port Phillip Council. The closest car park to the terminal is Station Pier car park where parking meters (ticket machines) operate until midnight seven days a week. Free street parking in the area is difficult to find due to permit zones. If secure carparking is required, we recommend either:
Etihad Stadium Car Park
Secure parking from $26 per day | Ph: 03 8625 7201 or see website
Care Park
Secure parking located in the city | Ph: 03 9682 1733 or see website

If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF.

All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-

Standard vehicles & open trailers – one bottle (maximum size 9 litres (25L) capacity. 
Caravan’s / Motor home / Campers / Etc. – ONE additional bottle (maximum size 25 kg (50 litre water capacity).
-Gas bottle is secure within/on the vehicle.
-Gas bottle is secured in the upright position.
-Gas bottle is turned off.
-Check gas bottle is within validation.

All Gas Bottle that meet the aforementioned conditions will be tagged with a “HAZARD” tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Line’s terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle.

Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.

You can read further information about Carriage of Dangerous Goods here

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.

You can read further information about Carriage of Dangerous Goods here

If you are carrying fishing or aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to Biosecurity Tasmania. For enquires about aquarium and pet fish, please call Biosecurity Tasmania on (03) 6165 3777. Visit https://dpipwe.tas.gov.au/ for more details.

Visit the Biosecurity website for the most up-to-date information on what you can and cannot bring into Tasmania. The following items are permitted:

• Dried nuts
• Processed foods including dried, cooked and canned fruit, vegetables and honey
• Freeze dried camping foods
• Meat for human/personal consumption including salami, hams and meat sticks
• Canned fish
• Tanned skins and hides (all) including antlers and horns
• Cheese
• Noodles, pasta, rice, bread, cereals and sauces
• Tea coffee and biscuits
• Poultry and poultry hatching eggs
• Cats, horses and guinea pigs
• Baby food

Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Visit the Biosecurity Tasmania website or call.

Ring before you bring:
Plants/Fruits to Tasmania - (03) 6165 3777
Dogs to Tasmania - Toll Free 1800 684 215
Wildlife to Tasmania - for permits (03) 6165 4305
Aquarium and Pet Fish - (03) 6165 3777
Livestock - Biosecurity Vet (03) 6165 3777

Dogs, cats, rabbits, guinea pigs, ferrets, some birds, chickens and ducks may travel on Spirit of Tasmania.

Wildlife such as reptiles, amphibians (i.e. frogs), birds, water-based animals (i.e. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodents cannot travel on board Spirit of Tasmania.

For more information about bringing specific animal breeds into Tasmania, please visit the Department of Primary Industries, Parks, Water and Environment website.

If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel. Our kennels are located on ventilated decks. Fresh water is supplied and regular checks are performed by crew on pets throughout the sailing. Bedding is not provided.

If you are carrying livestock, please contact us on 1800 884 305 to make your booking.

Please note: All dogs entering Tasmania are subject to quarantine entry conditions and must be treated for Hydatid tapeworm within 14 days prior to entering Tasmania. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or refer to this information page.

You can read further information about pets and kennels here.

You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee.

Measuring length
This should be the full length of the vehicle and towed item including the drawbar, bike racks, gas cylinders etc. The vehicle length will be automatically pre-populated upon selection of vehicle make and model details. The trailer or caravan length will need to be manually entered during the booking process. Please ensure that the total length of the vehicle is correct before you proceed to check out.

Measuring height
Vehicle height must include roof racks, and any additional items stored on the roof of the vehicle such as kayaks, luggage, bicycles etc.

It is important that you provide correct vehicle height details at the time of booking. Whilst there is no extra cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct deck. Failure to advise us of the correct height of your vehicle prior to travel may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck.

Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. Security and ship staff are available to direct you.

No. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Please ensure you grab an overnight bag and any medication to take with you.

Generators need to be turned off and non operational whilst onboard.

Check-in commences 2.5 hours prior to departure with the final check in 45 minutes prior to departure. Please make sure you check in more than 45 minutes prior to departure to avoid being refused carriage and possibly forfeiting your fare.

Yes, photo ID such as a drivers license is required to check in.

When you present your ticket at the point of check in, you will receive a boarding pass with your cabin number and key card(s). Ship map can be downloaded here and are also available on board at Reception on Deck 7.

The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. Please note, there is limited council parking available prior to boarding at Station Pier (Port Melbourne).

Yes, all drivers board in their vehicle with their passengers. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board.

We cannot guarantee priority with loading or unloading due to load demands and operational procedures. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up.

Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page.

Parking at Devonport:
Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. See map. If secure parking or vehicle storage is required, the United Service Station offers short term vehicle storage and is located 1.2km from the terminal (approximately 15 minute walk). See map or details below.

United Service Station, 161 Tarleton Street East Devonport | Ph 03 6427 8711

Parking at Melbourne:
Parking in close proximity to the Melbourne terminal is available, however is monitored by the City of Port Phillip Council. The closest car park to the terminal is Station Pier car park where parking meters (ticket machines) operate until midnight seven days a week. Free street parking in the area is difficult to find due to permit zones. Parking for recreational vehicles (caravans, motorhomes, 5th wheelers etc.) is extremely limited. Passengers with these types of vehicles are recommended not to arrive to Station Pier until check-in has commenced. If secure carparking is required, we recommend either:

Etihad Stadium Car Park
Secure parking from $26 per day | Ph: 03 8625 7201 or see website

Care Park
Secure parking located in the city | Ph: 03 9682 1733 or see website

The trip on board Spirit of Tasmania takes approximately 9-11 hours. On days of single sailings, the voyage takes 11 hours. On days of double sailings, the voyage takes 9 hours.

Yes, smoking is permitted in designated outside areas of the ship.

No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. Spirit of Tasmania operates two ships which sail between Melbourne and Devonport, departing both locations most nights.

Yes, mobile phones work most of the way during the voyage.

No. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. Spirit of Tasmania crew perform regular checks on pets during the crossing.

Women who are 36 weeks pregnant or less may travel on the ship. Women who are between 36 and 38 weeks pregnant at the time of travel may only travel on Spirit of Tasmania with written approval from their doctor. Women who are 38 weeks pregnant or more are not permitted to travel.

Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. This form also outlines essential information you need to know about carrying such items. The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.

You can read further information about Carriage of Dangerous Goods here

Yes. For information on public transport services in Tasmania, visit Tourism On Board during your sailing. Or for timetables and other information before your sailing, please contact Redline Coaches or TassieLink Coaches.

Yes, shared cabins can be booked with other passengers online.

No. You are able to get married on board but you will need to organise your own celebrant. This needs to be advised on or before booking.

If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle as long as they are turned OFF.

All loose gas bottles including butane cylinder canisters, (subject to quantities deemed as personal use and not for commercial use),can remain in the passenger accompanies vehicle providing:-

Standard vehicles & open trailers – one bottle (maximum size 9 litres (25L) capacity. 
Caravan’s / Motor home / Campers / Etc. – ONE additional bottle (maximum size 25 kg (50 litre water capacity).
-Gas bottle is secure within/on the vehicle.
-Gas bottle is secured in the upright position.
-Gas bottle is turned off.
-Check gas bottle is within validation.

All Gas Bottle that meet the aforementioned conditions will be tagged with a “HAZARD” tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Line’s terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle.

Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.

You can read further information about Carriage of Dangerous Goods here

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here

Generators need to be turned off and non operational whilst onboard.

Your cabin contains bed linen, towels and soap. We recommend taking personal toiletries, medication and clothing items in an overnight bag. If you are travelling with an infant, a cot has automatically been booked for you. However, you will need to bring linen for the cot.

If you have a vehicle, lock it inside. For security reasons there is no access to vehicles during the voyage. If you are travelling without a vehicle you are restricted to placing two items only on the baggage trolley.

All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). Passengers in Recliners are provided with pillows and blankets.

No. Spirit of Tasmania provides tie downs for motorbikes. Our experienced wharf crew will also secure the bikes.

Fresh fruit and vegetables, fish, plant products, soil and a list of other items cannot be brought into Tasmania. Visit the Biosecurity Tasmania website or call:

Ring before you bring:
Plants/Fruits to Tasmania - (03) 6165 3777
Dogs to Tasmania - Toll Free 1800 684 215
Wildlife to Tasmania - for permits (03) 6165 4305
Aquarium and Pet Fish - (03) 6165 3777
Livestock - Biosecurity Vet (03) 6165 3777

No. If you're travelling from Tasmania, the only thing you can't take into Victoria is weeds. For more information, visit Quarantine Domestic or call the Department of Primary Industries (Victoria) on 13 61 86.

Gas bottles are permitted on board. If your gas bottle is fixed to your vehicle (fixed via a bracket or compartment) they are permitted to travel in your vehicle. However, if they are not fixed to your vehicle, they must be declared at check-in. They will be placed on a trolley for the voyage. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle. Gas bottles do not need to be emptied, but must be turned OFF at all times.

For conditions relating to the carriage of hazardous liquids including cleaning spirits, please refer to our Carriage of Dangerous Goods Policy.

Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:-

-Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.
-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.
-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).
-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity.
-Sealing cap has locking side arms or screwed cap with an effective rubber seal.
-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.

In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here

There are no locker facilities available at either terminal. Luggage must not be left unattended anywhere at the terminals at any time. Southern Cross Station in Melbourne has locker storage facilities and is approximately 10 minutes by light rail from Station Pier.

Passengers are permitted to carry alcohol on board Spirit of Tasmania, however the consumption of any such alcohol on board the vessel is strictly prohibited. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states...

(a) You are permitted to carry alcohol on board the Vessel. You are only permitted to drink alcohol that is supplied by us.

(b) You agree that we may deal with any such alcohol, whether open or closed, as we reasonably see fit.
  
  During check-in, security personnel will enquire with passengers if they are travelling with any alcoholic beverages and if so reconfirm the condition of carriage associated to this item.

If you are carrying fishing or any aquatic equipment, such as fishing rods, fishing tackle, boats, kayaks, etc must be declared at each port to Quarantine Tasmania. For enquires about Aquarium and Pet Fish –please call Quarantine Tasmania on (03) 6165 3777. Visit https://dpipwe.tas.gov.au/ for more details.

No. Spirit of Tasmania has a medical attendant travelling on all crossings who is available to provide assistance in an emergency situation. If you have any special medical needs, please ensure you make contact with us at least 48 hours prior to departure.

Yes. We have Wheelchair Accessible Cabins and Recliners available. Passengers with special needs must notify us at the time of booking. To book, please call 1800 884 305 to ensure your needs are individually addressed. For further information on our wheelchair accessible cabins or recliners, please visit accommodation.

You can read further information about special needs here

Yes, TMK (Tasmanian Market Kitchen) has gluten-free options available.

No. However, there is a range of food available for purchase on board. Spirit of Tasmania offers a casual self-service eatery offering a selection of delicious Tasmanian-inspired marketplace favourites catering for different tastes and budgets. There is also a range of bars to enjoy on board.

All cabins are equipped with private bathroom facilities. Shower facilities are not available for passengers travelling on Day Tickets or in Recliners.

Yes, there is an ATM on board and both EFTPOS and credit card facilities are available at all restaurants, bars and retail outlets on board the ships.

Yes. Power points are located in all cabins and throughout public areas, available for passengers to charge their electronic devices. The ship's electrical sockets operate at 230 volts and 60 Hertz which may cause some items to run quicker than when connected to mains power. However, most modern electrical appliances are manufactured to operate on a voltage between 220-250 volts and 50/60 Hertz which are suitable for the ship's power. If you are travelling with medical equipment, visit the pursers desk after boarding to have your equipment checked by the ship's electrician.

Yes, breakfast is open in TMK (Tasmanian Market Kitchen) after each night sailing from 5:30am.

Compressed Air Cylinders (includes scuba tanks) can be carried under the following conditions;

• Full cylinders are to be removed from vehicles and secured in the gas trolley
• For cylinders to remain in the confines of vehicles or other positions of the vehicle deck (outside the confines of the gas trolley), the pressure must be released such that the maximum pressure reading is 40 psi.
• Cylinders containing compressed oxygen e.g. oxy – welding O2 bottles cannot be carried.

Personal passenger medical oxygen cylinders can be carried under the following conditions;

• Small or medium size bottles only are approved
• One bottle and one spare per passenger are approved
• For further bottles to be considered per passenger, application must be made directly to TT-Line
• No medical oxygen bottles are to remain in the vehicle deck – all must be taken into the accommodation

Card payment fees apply to payment transactions made on or after 3 July 2017.

Card payment fees apply to payment transactions made online, via the Customer Contact Centre and Freight Sales Department.

Card payment fees for Visa and MasterCard are 0.66% per payment transaction.

Card payment fees for other credit card types are 1.75% per payment transaction.

Card payment fees are capped at $20.00 per payment transaction.

Card payment fees are inclusive of GST.

Card payment fees are non-refundable.

Spirit of Tasmania incurs merchant provider fees when accepting a card payment from a customer, these fees are then applied back to the customer at the time of payment.

• Internet banking (POLi)
• Cash or EFTPOS payment at Spirit of Tasmania Terminals
• Bookings paid in full with a Spirit of Tasmania gift voucher

For further information please visit the RBA website