Sailing information
Boarding Information
Your Day of Sailing Has Arrived
Your day of sailing has arrived! Before we welcome you on board, there are some things to be aware of so that you can enjoy the travel adventure ahead. You’ll soon discover the journey is so much more than just a ferry to Tasmania and back. Even about Spirit of Tasmania Pets
Be Prepared for your journey
Tips for a smooth check-in experience!
Don't miss the ship!
Check-in opens 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time
Need special assistance?
If you have specific needs and require additional assistance, please check in at least 2 hours prior to departure.
Bring photo ID
Remember to bring a driver’s license, passport or other government issued identification. A photo ID is required to check in.
Boarding & disembarking procedures
Quarantine
Once through quarantine, all passengers proceed to the vehicle check-in booth to check in. Each passenger is provided with a boarding pass. For those passengers with a booked cabin, the boarding pass also provides cabin access.
Getting onboard
Once through quarantine, all passengers proceed to the vehicle check-in booth to check-in. Each passenger is provided with a boarding pass. For those passengers with a booked cabin, the boarding pass also provides cabin access.
Boarding with a Vehicle
Passengers drive their own cars on board the ship directed by crew. Once the vehicle is parked, place in park/gear and engage the park brake.
Parking onboard
On arrival, announcements are made regarding disembarkation. You will be called to your vehicle by deck number. When disembarking, do not start your engine until told to do so.  All passengers travelling with a vehicle disembark the ship with the driver.
Disembarking
On arrival, announcements are made regarding disembarkation. You will be called to your vehicle by deck number. When disembarking, do not start your engine until told to do so.  All passengers travelling with a vehicle disembark the ship with the driver.Â
Where to board
Spirit of Tasmania's terminals
Boarding with pets
There are a few extra steps to take when boarding Spirit of Tasmania with a pet. If you have booked a kennel, at check-in our team will provide you with a yellow tag instructing you to proceed to the nearest kennel with your pet. Spirit of Tasmania pets kennels are located on Decks 3 and 5.
Tasmanian biosecurity conditions
It is a condition of travel that passengers comply with Tasmania’s strict biosecurity regulations. Please be aware that any fruit, vegetables, plants, honey, fish, or fish products cannot be brought onto the ship and must be declared and/or disposed of prior to boarding. Biosecurity inspections will be completed prior to boarding at the Geelong terminal, with random inspections taking place during disembarkation at the Devonport terminal.
Pre-sailing checklist
We’ve created a handy checklist to help you prepare for your trip.
Before you travel
Ensure dates, names, direction of travel and sailing times are all correct on your e-ticket and that you have supplied your number plate details if travelling with a vehicle. You can make amendments online up to 3 hours before your scheduled sailing without incurring a fee.
To view, amend or make a cancellation to your booking,
visit book.spiritoftasmania.com.au/my-bookingÂ
It is essential that you have booked the correct length and height of your vehicle. Vehicle measurements are confirmed at check-in, and if incorrect you may be required to pay extra for the additional length. Or if we are unable to accommodate the adjusted length or height of your vehicle, your passage may be denied.
Find out how to measure your vehicle correctly. To amend or make changes to your vehicle details, please visit My Booking no later than 3 hours prior to travelling.
Your Travel Information accompanying your e-ticket, details everything you need to know about sailing with us.
Find out about:
- Check-in times and the boarding process.
- Restrictions on bringing fruit, vegetables or plants into Tasmania.
- Restrictions that apply to transporting jerry cans, LPG, gas and compressed air cylinders.If you are planning to carry dangerous goods, including firearms in your vehicle, please download and submit the Firearm and ammunition declaration form or the Firearm and ammunition (exemptions) declaration form for events 24 hours prior to travel.
- Biosecurity requirements for pets – Special entry conditions apply to some animals entering Tasmania. All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. For more information visit spiritoftasmania.com.au/pets.
Please read Your Travel Information carefully to avoid issues at check-in. For further information please refer to our FAQs section.
On the day
Have your e-ticket ready for check-in. You will be issued with a boarding pass when you check in. Pensioners must present a valid Australian Pensioner Concession card at check-in.
If you are travelling with a vehicle, you may take one carry-on bag or suitcase with personal toiletries, medication and clothing on board and leave the remainder of your luggage in your car. Please remember that only credit and debit card payments are accepted in our terminals and on board. If you are travelling without a vehicle, you may check in two bags or suitcases and take one carry-on bag or suitcase on board. The carry-on baggage allowance is one medium bag or suitcase with the maximum dimensions of 66cm x 46.5cm x 27.5cm. No weight restrictions apply.
Check-in opens between 1.5 hours to 2.5 hours prior to your scheduled departure and closes strictly 45 minutes before your scheduled departure time. If you arrive after check-in has closed, you will not be permitted to board the vessel.
There are five vehicle decks on board so it is important to remember where you have parked your vehicle. Parking Reminder Flyers are available for collection in every vehicle deck lift/stairwell to assist you in finding your way back to your car upon disembarkation.
Still need more information?
Please refer to our Frequently Asked Questions or call our friendly Customer Contact Centre on 1800 634 906 (in Australia) or +61 3 6419 9320 (International) Monday to Saturday: 10:00am – 6:00pm.
