Amendment Fees
Amendment fees do not apply if the amendment is made via My Bookings. Online amendments and cancellations are available up to 24 hours prior to your scheduled departure time of your existing journey or the new journey you wish to travel on.
The following amendment fees only apply when calling our Customer Contact Centre or when visiting our Reservations Counter.
| Cancellations made more than 24 hours prior to departure | 100% refund |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 100% refund |
| Cancellations made within 1 hour prior to departure | 100% refund |
| Adding or cancelling a child fare | No amendment fee |
| Amending route, sailing dates or departure time | No amendment fee |
| Amending vehicle details (including vehicle category) | No amendment fee |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | No amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | No amendment fee |
| Adding a passenger | No amendment fee |
| Cancelling passenger | No amendment fee |
| Adding a vehicle | No amendment fee |
| Cancelling a vehicle | No amendment fee |
| Adding or deleting kennels or cots | No amendment fee |
| Cancellations made more than 24 hours prior to departure | 25% cancellation fee* |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 50% cancellation fee |
| Cancellations made within 1 hour prior to departure | 100% cancellation fee |
| Adding or cancelling a child fare | No amendment fee |
| Amending route, sailing dates or departure time | $50 amendment fee |
| Amending vehicle details (including vehicle category) | No amendment fee |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | $50 amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | $50 amendment fee |
| Adding a passenger | $50 amendment fee |
| Cancelling passenger | $50 amendment fee |
| Adding a vehicle | $50 amendment fee |
| Cancelling a vehicle | $50 amendment fee |
| Adding or deleting kennels or cots | No amendment fee |
| Cancellations made more than 24 hours prior to departure | 75% cancellation fee* |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 100% cancellation fee |
| Cancellations made within 1 hour prior to departure | 100% cancellation fee |
| Adding or cancelling a child fare | No amendment fee |
| Amending route, sailing dates or departure time | $50 amendment fee |
| Amending vehicle details (including vehicle category) | No amendment fee |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | $50 amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | $50 amendment fee |
| Adding a passenger | $50 amendment fee |
| Cancelling passenger | $50 amendment fee |
| Adding a vehicle | $50 amendment fee |
| Cancelling a vehicle | $50 amendment fee |
| Adding or deleting kennels or cots | No amendment fee |
| Cancellations made more than 24 hours prior to departure | 75% cancellation fee applies |
|---|---|
| Cancellations made less than 24 hours prior to departure | 100% cancellation fee applies |
| Adding or cancelling a child fare | Not permitted |
| Amending route, sailing dates or departure time | $50 amendment fee |
| Amending vehicle details (including vehicle category) | Restrictions and additional charges may apply |
| Accommodation upgrade | Not permitted |
| Accommodation downgrade | Not permitted |
| Amending address, phone, email or spelling of name | No amendment fee |
| Passenger name change | $50 amendment fee |
| Adding a passenger | Not permitted |
| Cancelling a passenger | Not permitted |
| Adding a vehicle | Not permitted |
| Cancelling a vehicle | Not permitted |
| Adding/deleting kennels or cots | No amendment fee |
| Cancellations made more than 24 hours prior to departure | 75% cancellation fee* |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 100% cancellation fee |
| Cancellations made within 1 hour prior to departure | 100% cancellation fee |
| Adding or cancelling a child fare | No amendment fee |
| Amending route, sailing dates or departure time | $50 amendment fee |
| Amending vehicle details (including vehicle category) | Vehicle restrictions apply^ |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | $50 amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | $50 amendment fee |
| Adding a passenger | $50 amendment fee |
| Cancelling passenger | $50 amendment fee |
| Adding a vehicle | Vehicle restrictions apply^ |
| Cancelling a vehicle | Vehicles restrictions apply^ |
| Adding or deleting kennels or cots | No amendment fee |
| Cancellations made more than 24 hours prior to departure | 75% cancellation fee* |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 100% cancellation fee |
| Cancellations made within 1 hour prior to departure | 100% cancellation fee |
| Adding or cancelling a child fare | No amendment fee |
| Amending route, sailing dates or departure time | $50 amendment fee |
| Amending vehicle details (including vehicle category) | Vehicles are not permitted on this fare |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | $50 amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | $50 amendment fee |
| Adding a passenger | $50 amendment fee |
| Cancelling passenger | $50 amendment fee |
| Adding a vehicle | Vehicles are not permitted on this fare |
| Cancelling a vehicle | Vehicles are not permitted on this fare |
| Adding or deleting kennels or cots | No amendment fee |
| Cancellations made more than 24 hours prior to departure | 75% cancellation fee* |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 100% cancellation fee |
| Cancellations made within 1 hour prior to departure | 100% cancellation fee |
| Adding or cancelling a child fare | No amendment fee** |
| Amending route, sailing dates or departure time | $50 amendment fee |
| Amending vehicle details (including vehicle category) | No amendment fee |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | $50 amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | $50 amendment fee |
| Adding a passenger | $50 amendment fee |
| Cancelling passenger | $50 amendment fee** |
| Adding a vehicle | $50 amendment fee |
| Cancelling a vehicle | $50 amendment fee |
| Adding or deleting kennels or cots | No amendment fee |
*This fare is only available when at least 1 child is travelling, with a maximum of 3 children per adult passenger.
**Restrictions apply - Amendments that affect the adult/child ratio may result in a fare upgrade and or additional charges may apply.
| Cancellations made more than 24 hours prior to departure | 75% cancellation fee* |
|---|---|
| Cancellations made between 1 to 24 hours prior to departure | 100% cancellation fee* |
| Cancellations made within 1 hour prior to departure | 100% cancellation fee* |
| Adding or cancelling a child fare | No amendment fee |
| Amending route, sailing dates or departure time | $50 amendment fee* |
| Amending vehicle details (including vehicle category) | No amendment fee |
| Upgrading accommodation type | No amendment fee |
| Downgrading accommodation type | $50 amendment fee |
| Amending address, phone, email | No amendment fee |
| Passenger name changes | $50 amendment fee |
| Adding a passenger | $50 amendment fee |
| Cancelling passenger | $50 amendment fee |
| Adding a vehicle | $50 amendment fee |
| Cancelling a vehicle | $50 amendment fee |
| Adding or deleting kennels or cots | No amendment fee |
Further conditions
* If cancelling your complete booking online, the relevant fare cancellation fee still applies.
Other conditions which apply to Spirit of Tasmania fares are as follows:
- Amendments are subject to availability
- If the permitted amendment decreases the cost of the booking, the difference in cost will be refunded (where applicable).
- If the permitted amendment increases the cost of the booking, the difference in cost is payable at the time of the amendment.
- All references to 'departure' reflect the scheduled departure time.
- Amendments must be confirmed up to 1 hour prior to the scheduled departure time.
- If upgrading fare type, the original fare component retains the rules of the original fare.
- Red Hot Deal fare cannot be amended to an alternate Red Hot Deal fare or a fare of lesser value.
- Return bookings must be booked to depart from alternate ports.
- Return bookings cannot be amended to create two one way bookings.
- Bookings amended via the Customer Contact Centre and Terminal Service Desk incur an amendment fee.
- Bookings made via the Customer Contact Centre and Reservations Counter incur a booking fee per person each way.
- Booking and amendment fees are non-refundable.