Amendment fees
Fares Explained
Amendment fees
Spirit of Tasmania cancellation policy does not apply if the amendment is made via My Booking. Bookings can be amended or cancelled online up to 3 hours prior to the scheduled departure time.
The following Spirit of Tasmania cancellation policy applies only when calling our customer contact centre or visiting our terminal check-in desk.
Amendment | Fees |
|---|---|
Cancellations made more than 24 hours prior to departure | 100% refund |
Cancellations made between 1 to 24 hours prior to departure | 100% refund |
Cancellations made within 1 hour prior to departure | 100% refund |
Adding or cancelling a child fare | No amendment fee |
Amending route, sailing dates or departure time | No amendment fee |
Amending vehicle details (including vehicle category) | No amendment fee |
Upgrading accommodation type | No amendment fee |
Downgrading accommodation type | No amendment fee |
Amending address, phone, email | No amendment fee |
Passenger name changes | No amendment fee |
Adding a passenger | No amendment fee |
Cancelling passenger | No amendment fee |
Adding a vehicle | No amendment fee |
Cancelling a vehicle | No amendment fee |
Adding or cancelling kennels or cots | No amendment fee |
*Cancellations made up until 24 hours after the scheduled departure, if TT-line is not contacted within this time 100% of the fare will be forfeited.
Amendment | Fees |
|---|---|
48 hour free cancellation period | 100% refund** |
Cancellations made more than 7 days prior to departure | 25% cancellation fee* |
Cancellations inside of 7 days up to 24 hours prior to departure | 50% cancellation fee |
Cancellations made inside 24 hour prior to departure | 100% cancellation fee |
Adding or cancelling a child fare | No amendment fee |
Amending route, sailing dates or departure time | $50 amendment fee |
Amending vehicle details (including vehicle category) | No amendment fee |
Upgrading accommodation type | No amendment fee |
Downgrading accommodation type | $50 amendment fee |
Amending address, phone, email | No amendment fee |
Passenger name changes | $50 amendment fee |
Adding a passenger | $50 amendment fee |
Cancelling passenger | $50 amendment fee |
Adding a vehicle | $50 amendment fee |
Cancelling a vehicle | $50 amendment fee |
Adding or deleting kennels or cots | No amendment fee |
* If cancelling your complete booking online, the relevant fare cancellation fee still applies.
** Cancellations must be made within 48 hours from time of booking and the scheduled departure time is greater than 7 days. Amendment and Payment Fees are non-refundable.
Amendment | Fees |
|---|---|
48 hour free cancellation period | 100% refund** |
Cancellations made more than 7 days prior to departure | 75% cancellation fee* |
Cancellations inside of 7 days up to 24 hours prior to departure | 100% cancellation fee |
Cancellations made inside 24 hour prior to departure | 100% cancellation fee |
Adding or cancelling a child fare | No amendment fee |
Amending route, sailing dates or departure time | $50 amendment fee |
Amending vehicle details (including vehicle category) | No amendment fee |
Upgrading accommodation type | No amendment fee |
Downgrading accommodation type | $50 amendment fee |
Amending address, phone, email | No amendment fee |
Passenger name changes | $50 amendment fee |
Adding a passenger | $50 amendment fee |
Cancelling passenger | $50 amendment fee |
Adding a vehicle | $50 amendment fee |
Cancelling a vehicle | $50 amendment fee |
Adding or deleting kennels or cots | No amendment fee |
* If cancelling your complete booking online, the relevant fare cancellation fee still applies.
** Cancellations must be made within 48 hours from time of booking and the scheduled departure time is greater than 7 days. Amendment and Payment Fees are non-refundable.
Amendment | Fees |
|---|---|
48 hour free cancellation period | 100% refund** |
Cancellations made more than 7 days prior to departure | 75% cancellation fee* |
Cancellations inside of 7 days up to 24 hours prior to departure | 100% cancellation fee |
Cancellations made inside 24 hour prior to departure | 100% cancellation fee |
Adding or cancelling a child fare | No amendment fee |
Amending route, sailing dates or departure time | $50 amendment fee |
Amending vehicle details (including vehicle category) | Vehicles are not permitted on this fare |
Upgrading accommodation type | No amendment fee |
Downgrading accommodation type | $50 amendment fee |
Amending address, phone, email | No amendment fee |
Passenger name changes | $50 amendment fee |
Adding a passenger | $50 amendment fee |
Cancelling passenger | $50 amendment fee |
Adding a vehicle | Vehicles are not permitted on this fare |
Cancelling a vehicle | Vehicles are not permitted on this fare |
Adding or deleting kennels or cots | No amendment fee |
* If cancelling your complete booking online, the relevant fare cancellation fee still applies.
** Cancellations must be made within 48 hours from time of booking and the scheduled departure time is greater than 7 days. Amendment and Payment Fees are non-refundable.
* If cancelling your complete booking online, the relevant fare cancellation fee still applies.
Other conditions which apply to Spirit of Tasmania fares are as follows:
- 48-hour free cancellation period applies to new bookings made on or after 1 July 2019.
- Amendments are subject to availability.
- The ticket is valid for 12 months from the date of the original forward journey.
- If the permitted amendment decreases the cost of the booking, the difference in cost will be refunded (where applicable).
- If the permitted amendment increases the cost of the booking, the difference in cost is payable at the time of the amendment.
- All references to ‘departure’ reflect the scheduled departure time.
- Amendments must be confirmed up to 1 hour prior to the scheduled departure time.
- If upgrading fare type, the original fare component retains the rules of the original fare.
- Red Hot Deal fare cannot be amended to an alternate Red Hot Deal fare or a fare of lesser value.
- Return bookings must be booked to depart from alternate ports.
- Return bookings cannot be amended to create two one-way bookings.
- Bookings amended via the customer contact centre and terminal service desk incur an amendment fee.
- Bookings made via the customer contact centre and reservations counter incur a booking fee per person each way.
- All fees are non-refundable.
