COVID-19 Special Conditions

In line with Public Health advice only passengers travelling from low risk areas can book a Day Ticket, Recliner, Female or Male Shared Cabin, or Deluxe Cabin. Passengers travelling from high or medium risk areas, will need to book a Private Cabin located in a designated area of the vessel, this includes passengers who have been to a listed medium or high risk premise in the 14 days prior to travel.

Please note: regardless of the fare type purchased (Flexi Fare, Spirit Fare, Red Hot Deal Fare), if the area you are travelling from changes from a low risk area to a medium or high risk area in the time between making your booking and your departure date, you will be required to amend your ticket to a Private Cabin at least 1 hour prior to your scheduled departure time. Cabin upgrades will be at your own expense. If there is no availability of Private Cabins, we will amend your booking to another suitable sailing.

In line with Public Health advice and for the health and wellbeing of all passengers and staff in relation to the COVID-19 pandemic Spirit of Tasmania may close its on board facilities as required. This includes shared accommodation types including the Recliner Lounge and Female and Male Shared Cabins. On these sailings passengers who have booked a Female or Male Shared Cabin or a Recliner will need to upgrade to a Private Cabin at their own expense (subject to availability). If there is no availability of Private Cabins, we will amend your booking to another suitable sailing. 

For more information on low, medium and high risk areas please visit coronavirus.tas.gov.au/travellers-and-visitors/coming-to-tasmania

Online amendments and cancellations are available up to 3 hours prior to your scheduled departure time.

Geelong Sailings

Bookings for travel from September 2022 and onwards may be amended to depart/arrive in Geelong.

If the booked sailing route changes from Melbourne-Devonport to Geelong-Devonport, and/or from Devonport-Melbourne to Devonport-Geelong, and departure/arrival times change, and you wish to cancel or amend your booking due to these changes, standard fare rules will apply.

Click here for more information.

Further conditions

* If cancelling your complete booking online, the relevant fare cancellation fee still applies.

Other conditions which apply to Spirit of Tasmania fares are as follows:

• 48 hour free cancellation period applies to new bookings made on or after 01 July 2019
• Amendments are subject to availability
• The ticket is valid for 12 months from the date of the original forward journey.
• If the permitted amendment decreases the cost of the booking, the difference in cost will be refunded (where applicable).
• If the permitted amendment increases the cost of the booking, the difference in cost is payable at the time of the amendment.
• All references to 'departure' reflect the scheduled departure time.
• Amendments must be confirmed up to 1 hour prior to the scheduled departure time.
• If upgrading fare type, the original fare component retains the rules of the original fare.
• Red Hot Deal fare cannot be amended to an alternate Red Hot Deal fare or a fare of lesser value.
• Return bookings must be booked to depart from alternate ports.
• Return bookings cannot be amended to create two one way bookings.
• Bookings amended via the Customer Contact Centre and Terminal Service Desk incur an amendment fee.
• Bookings made via the Customer Contact Centre and Reservations Counter incur a booking fee per person each way.
• All fees are non-refundable.
• Bookings for travel from September 2022 and onwards may be amended to depart/arrive in Geelong. If the booked sailing route changes from Melbourne-Devonport to Geelong-Devonport, and/or from Devonport-Melbourne to Devonport-Geelong, and departure/arrival times change, and you wish to cancel or amend your booking due to these changes, standard fare rules will apply.