Terms and conditions

Read more about our key terms, conditions and policy information.

TERMS & CONDITIONS

Our terms and conditions

The Terms and Conditions of Travel outline the essential guidelines, responsibilities, and policies for passengers traveling aboard Spirit of Tasmania, ensuring a safe and enjoyable journey for all.

Additional Information

Find out more about board, check-in and other key terms of travel....

Card Payment Fees

Card payment fees apply to some card payment transactions made online and...

Carriage of Dangerous Goods

The purpose of this policy is to clearly define the requirement with...

Carriage of Firearms and Ammunition

Passengers who intend to transport firearms and/or ammunition must complete and submit...

Carriage of Firearms and Ammunition – Exemption

In the event a passenger is travelling to a registered event the...

Competitions

Information on how to enter, dates and prizes as set out in...

Conditions of Carriage

Our Conditions of Carriage outline the key terms and guidelines for travelling...

Customer Service Charter

Spirit of Tasmania is focused on providing our customers with a safe...

Electric Vehicles

By following these guidelines, we can ensure the safety and convenience of...

Gift Vouchers

Voucher is valid for three years from the date of issue and...

Measuring Your Vehicle

It is important that you provide the correct length and height for...

Pensioner Eligibility

Pensioner fares are only applicable to holders of an Australian Pensioner Concession...

Pets and Kennels

One of the benefits of travelling with Spirit of Tasmania is the...

Privacy Policy

This Privacy Policy outlines how we manage and secure your personal information....

Sailors Loyalty Terms and Conditions

These Terms and Conditions form the basis of the Sailors Loyalty Program...

Social Media Content Use

Granting Spirit of Tasmania rights to use your social media content....