Accommodation Request

Let us know if there is something we can do to make your journey more comfortable.

Accommodation requests are subject to availability.

If your enquiry relates to a wheelchair accessible cabin or recliner, or if you need Special Assistance please call our Customer Contact Centre on 1800 884 305.

You can read further about Special Assistance here

Cots cannot be requested via this form. Applicable cabin type inclusive of a cot must be selected during the booking process. For further assistance please call 1800 884 305.