Booking Information
Here’s where you’ll find all that useful last-minute information that will help prevent a panic episode at the eleventh hour.
Accommodation
Timings and check-in information
Don’t miss your sailing by leaving it too late! Check-in commences 2.5 hours prior to departure and closes 45 minutes before the ship is to set sail.
Group bookings
Travelling in bulk?
Travelling as a group of 15 or more? Why not kick-start the festivities on board Spirit of Tasmania? Your voyage across majestic Bass Strait will be a unique and enjoyable experience. You can sit back, relax and soak up each other’s company, while taking advantage of all the onboard facilities and entertainment.
Benefits of group travel
Our dedicated and experienced Groups Team recognises that the travel needs of a group differ from the independent traveller. Group discounts are available throughout the year and accommodation is conveniently included in the travel cost. And perhaps best of all, our group fares enable you to book now and pay later, so you’ll have plenty of time to round everybody up and finalise naming lists.
Essential downloads
Group fare conditionsImportant information
Adult group dining optionsSchool group dining options
Guidelines (school groups)Names list for day sailings
Names list for day sailings with vehiclesNames list for 2 berth cabins
Names list for 2 berth cabins with vehiclesNames list for 4 berth cabins
Booking with pets
Want to bring your beloved pet along for the journey? No problem! Domestic animals such as dogs, cats, rabbits, even guinea pigs and ferrets, are all welcome on board Spirit of Tasmania.
If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel. Rest assured, your furry, four-legged friend will be well looked after on board. Private kennels ($22 each way) are located on ventilated decks, and fresh water is supplied throughout the sailing.
One kennel must be booked per pet unless the animal is a mother with pups or kittens. Please note, we are unable to allocate kennel sizes relevant to the size of the pet.
Smaller animals such as rabbits, guinea pigs, ferrets, birds or chickens should be carried in their own cage and then placed into a kennel.
If you are carrying livestock, please contact us on 1800 884 305 to make your booking.
All dogs entering Tasmania are subject to quarantine entry conditions and must be treated for Hydatid Tape Worm within 14 days prior to entering Tasmania. Documentary proof of this treatment such as a receipt or vet's subscription is required. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or refer to this information page.
Additional information
Some birds, chickens and ducks may travel on Spirit of Tasmania. Quarantine restrictions may apply to ferrets entering Tasmania. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550.
Wildlife such as reptiles, amphibians (i.e. frogs), birds, water-based animals (i.e. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodents cannot travel on board Spirit of Tasmania.
For more information about bringing specific animal breeds into Tasmania, please visit the Department of Primary Industries, Parks, Water and Environment website.
Pets are not allowed inside cabins (with the exception of assistance dogs) and pets should not be left inside your vehicle during the sailing.
For safety reasons, passengers are not permitted to access the vehicle decks to visit pets while the ship is at sea.
It is the pet owner's responsibility to supply bedding for the kennel and address any other requirements with our crew at the time of boarding.
RSPCA recommend that pets are well exercised prior to being placed in kennels. It is also advised to not give your pets any solid food prior to or during the sailing.
Please refer to our Conditions of Carriage for more information on sailing with animals.
Motorhomes and caravans
How does booking a motorhome/campervan differ to booking a caravan?
'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. A motorhome is also referred to as a campervan. When making your booking, you need to book the motorhome or campervan as a vehicle and at step three, select the motorhome/campervan option.
A 'caravan' is a unit which is designed and constructed primarily to provide sleeping accommodation. However it is a separate non-motorised unit and therefore must be towed by a motorised unit in order to be transported. When booking your caravan, you need to select the 'towing a caravan or trailer' option. At step three, you will need to provide the full length of the caravan and this measurement must include the drawbar. Please measure from the rear of the vehicle (where drawbar is attached) to the rear of the caravan.
How do I measure my vehicle?
You need to provide measurement details for your vehicle to ensure that you are charged the correct price. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee.
Measuring length
This should be the full length of the vehicle and towed item including the drawbar, bike racks, gas cylinders etc. The vehicle length will be automatically pre-populated upon selection of vehicle make and model details. The trailer or caravan length will need to be manually entered during the booking process. Please ensure that the total length of the vehicle is correct before you proceed to check out.
Measuring height
Vehicle height must include roof racks, and any additional items stored on the roof of the vehicle such as kayaks, luggage, bicycles etc.
It is important that you provide correct vehicle height details at the time of booking. Whilst there is no extra cost attached to vehicle height, providing the correct height assists with vehicle loading and ensures you are parked on the correct deck. Failure to advise us of the correct height of your vehicle prior to travel may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck.
What happens with gas bottles?
Gas bottles are permitted on board provided they are turned off and fixed to your vehicle via a bracket or compartment. (They do not need to be emptied.) All loose gas bottles not fixed to your vehicle or items such as butane cylinder canisters or gas bottles used for camping stoves must be declared at check-in, where they will be placed on a trolley for the voyage. You will be issued with a receipt, which must be handed in on arrival when collecting the gas bottle.
Can I travel with my jerry can or fuel?
Jerry cans and generators must be empty and are not allowed to have any fuel in them. They are only permitted to travel if they are empty, the lid is off and they have been air-dried. If jerry cans are found to have fuel, passengers will be asked to dispose of the excess fuel in the hazard chemical cage. Generators which are fixed to a vehicle are permitted to travel with fuel.
Day vs night
Sail by day
Sail by night
Paying with POLi
Paying with POLi is an alternative to using your credit card when booking travel online. POLi allows you to use your internet banking facility to pay for travel quickly and securely.
POLi is compatible with many Australian banks. To check if your bank is available through POLi or to check if the service is currently available, click here.