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Ballarat Botanical Gardens Information Centre

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Welcome to this brand new visitor information centre located in the picturesque setting of the Ballarat Botanical Gardens. They offer a warm welcome, personalised service, and a range of recommendations showcasing all that the region has to offer.

The Botanical Gardens Visitor Information Centre provides a pet-friendly space and dedicated caravan or long vehicle parking for our wide range of visitors.

This space also houses a selection of products that showcase their incredible local producers and artisans from the Made of: Ballarat shop.

Complimentary wi-fi, public toilets, water refill station, local soft drinks and deli products are also available.

Visit the stunning Botanical Gardens, explore Lake Wendouree and finish with learning more about the Ballarat region.

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  • Hosted by:
City of Ballarat
  • Location:

Lake Wendouree,

Victorian Goldfields,

Victoria

  • Facilities:
  • Regional Tourist/Tourism Association/Organisation
  • Visitor Information Centre
  • VIC – City of Ballarat
  • Carpark
  • Picnic Area
  • Public Toilet
  • RV Parking
  • Shop / Gift Shop
  • Free Wifi
  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
  • Caters for people who are deaf or have hearing loss.
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • Caters for people who use a wheelchair.
  • Amenities
  • Actively welcomes people with access needs.
  • Offer multiple options for booking – web, email, phone
  • Offer a range of contact methods for receiving complaints
  • Accept the Companion Card
  • Employ people with disability
  • Train your staff in disability awareness
  • Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
  • Ask all visitors if there are any specific needs to be met
  • Use Plain English / easy read signage and information (includes menus and emergency information)
  • A quiet space is available at the venue/ facility
  • Staff are trained in Auslan
  • Have telephones which are compatible with hearing aids
  • Have a low noise reception areas with hearing loss friendly acoustics and adequate lighting for viewing facial expressions (includes common areas which are free of background noise, background music)
  • Use floors/coverings which are slip resistant, firm and smooth
  • Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
  • Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Have an accessible public toilet which is unlocked
  • Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
  • Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
  • Runs until
07/03/2026

Lake Wendouree

City of Ballarat
401-405 Wendouree Parade
Lake Wendouree, Victoria
Get Directions

One of Australia’s most iconic travel experiences, Spirit of Tasmania makes travelling across Bass Strait flexible, convenient and easy.

ABN: 39 061 996 174

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Before you sail

Onboard experience

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Stay up to date

Select dates to view sailing schedule

Sailing Days Date Range Fitler

Select your departure location

Ship Status

Geelong to Devonport ( GEX to DPO )

Schedule Sailing

Check-in times

Est. Departure Time

Est. Arrival Time

August 7th
10:00 pm

On-time

07:30 pm – 09:15 pm

10:00 pm
08 Aug, 08:30 am
August 8th
06:45 pm

On-time

04:15 pm – 06:00 pm

06:45 pm
09 Aug, 06:00 am

Devonport to Geelong ( DPO to GEX )

Schedule Sailing

Check-in times

Est. Departure Time

Est. Arrival Time

August 7th
08:30 am

On-time

06:00 am – 07:45 am

08:30 am
07 Aug, 07:00 pm
August 9th
06:45 pm

On-time

04:15 pm – 06:00 pm

06:45 pm
10 Aug, 06:00 am