The Ballarat Visitor Information Centre located in the heart of Ballarat warmly welcomes visitors to the region and offers a personalised service sharing the range of experiences Ballarat and the surrounding areas have to offer.

The Made of Ballarat shop showcases artisans and producers within the local region, ensuring you complete your visit to Ballarat with a memorable souvenir.
Visitor facilities include free visitor parking (including caravan or large vehicle spaces), public toilets, free Wi-Fi and PowerPoints for charging your devices.

Accessibility information:
-The team have undergone the Hidden Disabilities training, a tool to assist our visitors with any barriers they may face in travel
– Accessible toilet and Adult Change Facility at rear of Town Hall (Bath Lane)  
– Ramp and railing from Armstrong St South/ Bath Lane 
– Automatic doors with sensor to enter the building from Bath Lane 
– Plenty of circulation room 
– Carpet and stone flooring throughout the first and second floor of the Town Hall 
– There are metered car parks out the front of and at the side of the Town Hall. Other parking is available on the streets near the Town Hall or at the multi storey carpark at Central Square.  
– There are designated accessible parking spaces nearby, on Sturt and Armstrong Street.
– Assistance animals are welcome
– Signage to enter the Visitor Information centre