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Daylesford Regional Visitor Information Centre

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Situated in the heart of the Spa Country the Daylesford Regional Visitor Information Centre is the perfect place to commence your visit to this wonderful region.

Whether you are there for a day or a week, the friendly volunteers and staff will be able to provide you with information on accommodation, attractions, things to see and do, events, eating out, regional information and much more.

Located in the old fire station building, walking into the centre is like walking into another world. The interpretive mineral water display includes an educational and informative video, and a showcase area displaying information on many of the attractions the area has to offer, including local products and souvenirs. Free wifi, maps and information and inspiration galore.

Available free to hire from the Daylesford Regional Visitor Information Centre is the TrailRider – All Terrain Wheelchair. This allows those visitors who have limited mobility to access walking tracks and trails that they would not normally be able to access. Contact us to get more information. Bookings essential.

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  • Hosted by:
Hepburn Shire Council
  • Location:

Daylesford,

Daylesford & the Macedon Ranges,

Victoria

  • Facilities:
  • Quality Tourism Accreditation
  • Visitor Information Centre National Accreditation
  • Sustainable Tourism Accreditation by ATIC
  • Regional Tourist/Tourism Association/Organisation
  • Visitor Information Centre
  • VIC – Daylesford Macedon Tourism
  • VIC – Macedon Ranges Vignerons Association
  • Macedon Ranges
  • Victoria (zone)
  • Booking/Tour Desk
  • Carpark
  • Public Toilet
  • Shop / Gift Shop
  • Free Wifi
  • Caters for people who use a wheelchair.
  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • Caters for people who are deaf or have hearing loss.
  • Amenities
  • Actively welcomes people with access needs.
  • Offer a range of contact methods for receiving complaints
  • Train your staff in disability awareness
  • Ask all visitors if there are any specific needs to be met
  • Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
  • Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
  • Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
  • Have an accessible public toilet which is unlocked
  • Have a wheelchair accessible toilet / shower and change room
  • Have a wheelchair/scooter charging station (power point) in an accessible location
  • Provide portable ramps
  • Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
  • Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
  • Train your staff in communicating with people with learning or behavioural challenges
  • Use Plain English / easy read signage and information (includes menus and emergency information)
  • Use floors/coverings which are slip resistant, firm and smooth
  • Have grab rails in the bathroom
  • Provide seating in common areas including reception area
  • Train your staff in communicating with people who are deaf or have hearing loss
  • Have TVs with captioning option
  • Have volume controlled phones
  • Runs until
15/02/2026

Daylesford

Hepburn Shire Council
98 Vincent Street
Daylesford, Victoria
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06:45 pm
07 Aug, 06:00 am
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Est. Arrival Time

August 7th
08:30 am

On-time

06:00 am – 07:45 am

08:30 am
07 Aug, 07:00 pm