Puffing Billy Railway Lakeside Visitor Centre

More Information

Nestled amongst the towering rainforests, cool fern gullies and native flowers of the Emerald Lake Park precinct, the Lakeside Visitor Centre combines its natural surroundings with the authentic sights, smells and sounds of Puffing Billy Railway to offer guests a cultural hub with world-class facilities.

Dine in at the modern café, hire a bike, explore the walking trails, or jump on a paddleboat in the cool waters of Lake Treganowan. Discover steam artefacts in the Lakeside Hall before jumping onboard your steam train, or host an event in a private function room.

Whether you’re after outdoor adventure or total relaxation, the Lakeside Visitor Centre is the perfect destination to meet, eat, drink, and spend your day whiling time away with family and friends. Open daily year-round (except Christmas Day). Entry is free.

Located 40 kilometres east of Melbourne, Lakeside Visitor Centre is an easy one hour drive from the CBD and a picture perfect rest stop for walkers or cyclists on the Eastern Dandenong Ranges Rail Trail. The centre sits at the heart of Puffing Billy Railway, adjoining Lakeside Station in Emerald, the highest station on our mountain track. Travel by steam train from Belgrave for an idyllic lunch stop by Emerald Lake, or start your adventure at Lakeside and travel east towards Gembrook.

Explore Nearby

Category
Puffing Billy Steam Railway
  • ATEC Korea Host
  • Australian Tourism Export Council
  • Regional Tourist/Tourism Association/Organisation
  • Victoria Tourism Industry Council
  • Bar
  • Cafe
  • Carpark
  • Coach Parking
  • Conference/Convention Facilities
  • Enquiry Desk
  • Family Friendly
  • Food and Refreshments
  • Gallery / Museum
  • Interpretive Centre
  • Kiosk
  • Lawn / Gardens
  • Lookouts
  • Non Smoking
  • Parents Room
  • Pet Friendly – Enquire
  • Picnic Area
  • Public Toilet
  • Restaurant
  • Shop / Gift Shop
  • Free Wifi
  • Caters for people who use a wheelchair.
  • Caters for people with allergies and intolerances.
  • Caters for people with high support needs who travel with a support person.
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • An access and inclusion statement is available (make this available on your website).
  • Actively welcomes people with access needs.
  • Offer multiple options for booking – web, email, phone
  • Offer a range of contact methods for receiving complaints
  • Accept the Companion Card
  • Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
  • Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
  • Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Have step free access to restaurant, lounge and bar
  • Have step free access to the conference or function room
  • Have an accessible public toilet which is unlocked
  • Provide portable ramps
  • Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
  • Modify your cooking and cleaning practices to cater for people with food allergies or chemical intolerances (could include menus with meals free from: nuts, dairy, seafood, eggs, gluten etc)
  • Have a Changing Places or Lift & Change toilet with a hoist and adult change table
  • https://puffingbilly.com.au/visit-us/accessibility/
05/10/2025

Emerald

Puffing Billy Steam Railway
Emerald Lake Road
Emerald, Victoria

Select dates to view sailing schedule

Sailing Days Date Range Fitler

Select your departure location

Ship Status

Geelong to Devonport ( GEX to DPO )

Schedule Sailing

Check-in times

Est. Departure Time

Est. Arrival Time

August 6th
06:45 pm

04:15 pm – 06:00 pm

06:45 pm
07 Aug, 06:00 am
August 7th
10:00 pm

07:30 pm – 09:15 pm

10:00 pm
08 Aug, 08:30 am
August 8th
06:45 pm

04:15 pm – 06:00 pm

06:45 pm
09 Aug, 06:00 am

Devonport to Geelong ( DPO to GEX )

Schedule Sailing

Check-in times

Est. Departure Time

Est. Arrival Time

August 5th
06:45 pm

04:15 pm – 06:00 pm

06:45 pm
06 Aug, 06:00 am
August 7th
08:30 am

06:00 am – 07:45 am

08:30 am
07 Aug, 07:00 pm