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Information Services

Tasmanian Travel and Information Centre Hobart

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The Tasmanian Travel and Information Centre take the time to listen to what you want from your holiday and create a tailored itinerary just for you.

They work with you before and during your stay to make sure that you will experience the side of Tassie that they know and love. They can help guide you in your holiday choices and offer suggestions to enhance your holiday and truly connect with Tassie.

Located on the corner of Elizabeth and Davey streets, right in the heart of the waterfront and CBD. They are also available to answer queries and make tour bookings at the Macquarie 2 Cruise Ship Terminal during certain cruise ship visits.

  • Hosted by:
Tasmanian Travel and Info Centre (Hobart)
  • Location:

Hobart,

Southern Tasmania,

Tasmania

  • Facilities:
  • ATEC Accessible & Inclusive Host
  • Quality Tourism Accreditation
  • Rainbow Tasmania Tourism Accreditation
  • Sustainable Tourism Accreditation by ATIC
  • Tourism Emission Reduction Commitment
  • Visitor Information Centre National Accreditation
  • Regional Tourist/Tourism Association/Organisation
  • Visitor Information Centre
  • Destination Southern Tasmania Premium Member
  • Booking/Tour Desk
  • Shop / Gift Shop
  • Free Wifi
  • Caters for people who use a wheelchair.
  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
  • Caters for people who are blind or have vision loss.
  • Caters for people who are deaf or have hearing loss.
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • Caters for people with high support needs who travel with a support person.
  • An access and inclusion statement is available (make this available on your website).
  • Indigenous experiences and/or cultural immersion
  • Amenities
  • Actively welcomes people with access needs.
  • Offer multiple options for booking – web, email, phone
  • Offer a range of contact methods for receiving complaints
  • Train your staff in disability awareness
  • Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
  • Ask all visitors if there are any specific needs to be met
  • Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
  • Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
  • Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
  • Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
  • Have a wheelchair/scooter charging station (power point) in an accessible location
  • Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
  • Train your staff in communicating with people with learning or behavioural challenges
  • Use Plain English / easy read signage and information (includes menus and emergency information)
  • A quiet space is available at the venue/ facility
  • Provide information in large print
  • Provide digital communication materials (hard copy information is also available on line)
  • Use easy read fonts in your signage and communication materials (Helvetica and Arial)
  • Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
  • Have handrails on all your stairways
  • Train your staff in communicating with people who are deaf or have hearing loss
  • Use floors/coverings which are slip resistant, firm and smooth
  • Provide seating in common areas including reception area
  • https://www.hobarttravelcentre.com.au/industry/about-us/access-guide
  • Runs until
25/06/2026

Hobart

Tasmanian Travel and Info Centre (Hobart)
20 Davey Street
Hobart, Tasmania
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Select dates to view sailing schedule

Sailing Days Date Range Fitler

Select your departure location

Ship Status

Geelong to Devonport ( GEX to DPO )

Schedule Sailing

Check-in times

Est. Departure Time

Est. Arrival Time

October 22nd
06:45 pm

On-time

4:15 am – 6:00 am

06:45 pm
23 Oct, 06:00 am
October 23rd
06:45 pm

On-time

4:15 am – 6:00 am

06:45 pm
24 Oct, 06:00 am
October 24th
06:45 pm

On-time

4:15 am – 6:00 am

06:45 pm
25 Oct, 06:00 am

Devonport to Geelong ( DPO to GEX )

Schedule Sailing

Check-in times

Est. Departure Time

Est. Arrival Time

October 22nd
06:45 pm

On-time

4:15 am – 6:00 am

06:45 pm
23 Oct, 06:00 am
October 23rd
06:45 pm

On-time

4:15 am – 6:00 am

06:45 pm
24 Oct, 06:00 am
October 24th
06:45 pm

On-time

4:15 am – 6:00 am

06:45 pm
25 Oct, 06:00 am