TT-Line Annual Report 2019/20

TT-Line Annual Report 2019/20

15 October 2020

TT-Line Company Pty Ltd’s reported total revenue of $270.7 million and an after tax profit of $32.4 million, the Company’s annual report tabled in the Tasmanian Parliament today.

Chairman Michael Grainger said the Company’s performance was adversely impacted by the COVID-19 pandemic.

“The performance of the Company during the first three quarters of the 2019/20 financial year prior to the introduction of travel restrictions imposed was very strong, with operating revenue for this period reaching $201 million and profit before tax $68 million,” he said.

“Operationally, the number of sailings decreased by 25 from 867 last financial year to 842 in 2019/20,” he said.

“The number of sailings was heavily impacted by Tasmanian border restrictions which caused the cancellation of a number of day sailings and Sunday sailings.

“Passenger numbers totalled 351,224 in 2019/20 compared to 446,869 last financial year.

“The freight volumes carried by the Company for the year were the highest on record, due in part to the increased availability of lane metres on board the ships because of lower passenger requirements.”

Mr Grainger also referenced the decision by the Tasmanian Government not to proceed with the proposed vessel replacement contract with Finnish ship builder Rauma Marine Constructions (RMC).

“The government advised the company that, given emerging economic problems caused by COVID-19, there needed to be further consideration of local content and manufacturing jobs in Tasmania and Australia as part of the overall vessel replacement project,” he said.

“Importantly, the government’s decision does not impact the Company’s decision to move its Victorian port operations from Station Pier at Port Melbourne, to Corio Quay north of Geelong.

“This move will support the growth in all of the Company’s markets for decades to come and provide increased efficiencies for passengers and freight.”

Mr Grainger said it had been a particularly difficult period for TT-Line, as it was for most businesses in Tasmania associated with travel and shipping.

He thanked all TT-Line crew and staff for their commitment to the business during “what has obviously been a challenging time for them and their families”.

Mr Grainger also thanked and noted the professional manner in which the Company worked with Tasmania Police, Biosecurity Tasmania, the Department of Health and Minister Michael Ferguson’s s office during the COVID-19 pandemic.

{{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}} {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}
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Your {{legOfJourney.toLowerCase()}} ticket
{{legOfJourney}} ticket
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    • ${{getPushbikesPrice(ExtrasCode.PushbikeNoRebate) || 'To be selected'}}
  • Date Change
    • Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}
    • Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}
  • Accommodation Change
    • {{getAppliedDealProduct().productName}} deal applied
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  • Fares Change
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    • ${{getPushbikesPrice(ExtrasCode.PushbikeNoRebate) || 'To be selected'}}
  • Date Change
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  • Accommodation Change
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  • Return{{ getSailingTotalPriceText(LegOfJourney.Return) }} ({{getSailingTotalNet(LegOfJourney.Return) | money}})
  • Travel Insurance${{booking.getTravelInsurancePrice()}}
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Carrying anything on the roof?

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Deal applied
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Accommodation available
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    {{IbpCms.accommodationReclinersBlockedMessage}}
    {{IbpCms.accommodationNoDayTicketsForNightSailings}}
    Kennels are available for pets only.
loading
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Book the same accommodation on your return? Return accommodation price is {{ getReturnPriceForSameSelection() | money }}
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Your trip summary

Your {{legOfJourney.toLowerCase()}} ticket {{legOfJourney}} ticket Departing {{getSailing().getOriginName()}} {{getSailing().origin}} to {{Utils.reverseLocationCode(getSailing().origin)}}

{{getDealName(legOfJourney)}} deal applied See details
Date
  • Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}} Change
  • Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}
  • Disembarking from {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}
Fares
  • Details Change
  • {{passengerLine.displayOverride}} {{passengerLine.currentQuantity}} x {{passengerLine.displayName}} ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}} $0 ${{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}} ({{getPassengerNet(passengerLine) | money}})
  • {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}} $0
  •  
    {{ IbpCms.fareNotManyPlacesLeftAtThisPriceMessage }}
Vehicles
  • Details Change Update Rego
  • No vehicles
  • 1 x {{vehicle.getSummaryDisplay()}} ${{getVehiclePrice($index) || 'To be selected'}} ({{getVehicleNet($index) | money }})
    • {{extra}}
    • {{vehicle.getTotalLength()}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeRebate) || 'To be selected'}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeNoRebate) || 'To be selected'}}
Accommodation
  • Details Change
  • {{getAppliedDealProduct().productName}} deal applied
  • To be selected
  • {{option.quantity}} x {{option.displayText}} ${{getSelectedFareTypeAccommodationOptionPrice(option)}} ${{getSelectedAccommodationOptionPrice(option)}} ({{getSelectedAccommodationOptionNet(option) | money}})
Pets & Kennels
  • Details Change
  • {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}} ${{getSelectedAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}
  • No pets travelling
Passengers & Allocation
  • Full Name Change
  • {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categorySpecificationCode)}}
Cancel this sailing
Refund due: {{ getSailing().refundableAmount | money }}
  • {{ fee.description }}: {{ fee.price | money:false }}

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{{getDealName(legOfJourney)}} deal applied See details
Date
  • Departing {{booking.getDepartureDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{booking.getDepartureDate(legOfJourney, 'h:mm A')}} Change
  • Arriving {{booking.getArrivalDate(legOfJourney, 'dddd D MMMM, YYYY')}} at {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}
  • Disembarking from {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}
Fares
  • Details Change
  • {{passengerLine.displayOverride}} {{passengerLine.currentQuantity}} x {{passengerLine.displayName}} ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}} $0 ${{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}} ({{getPassengerNet(passengerLine) | money}})
  • {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}} $0
  •  
    {{ IbpCms.fareNotManyPlacesLeftAtThisPriceMessage }}
Vehicles
  • Details Change Update Rego
  • No vehicles
  • 1 x {{vehicle.getSummaryDisplay()}} ${{getVehiclePrice($index) || 'To be selected'}} ({{getVehicleNet($index) | money }})
    • {{extra}}
    • {{vehicle.getTotalLength()}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeRebate) || 'To be selected'}}
  • ${{getPushbikesPrice(ExtrasCode.PushbikeNoRebate) || 'To be selected'}}
Accommodation
  • Details Change
  • {{getAppliedDealProduct().productName}} deal applied
  • To be selected
  • {{option.quantity}} x {{option.displayText}} ${{getSelectedFareTypeAccommodationOptionPrice(option)}} ${{getSelectedAccommodationOptionPrice(option)}} ({{getSelectedAccommodationOptionNet(option) | money}})
Pets & Kennels
  • Details Change
  • {{getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity}} x {{Utils.pluralize("Pet", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} with {{Utils.pluralize("kennel", getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel).quantity)}} ${{getSelectedFareTypeAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}} ${{getSelectedAccommodationOptionPrice(getSailing().selectedAccommodation.getExtra(ExtrasCode.Kennel))}}
  • No pets travelling
Passengers & Allocation
  • Full Name Change
  • {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}
    In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categorySpecificationCode)}}
Cancel this sailing
Refund due: {{ getSailing().refundableAmount | money }}
  • {{ fee.description }}: {{ fee.price | money:false }}
Grand total: {{ getBookingTotalPrice() | money }} ({{ booking.totalNet() | money }})
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{{getHeaderText()}}

{{ IbpCms.passengerDetailsIntro }} {{ IbpCms.vehicleRegoIntro }}

Oops, you must be travelling in order to make this booking
Adults
Remove {{detail.firstName}} {{detail.lastName}}

Pensioners (booked as adults)
Pensioner No. Expiry Date
Invalid Date Date must be in the future Required
Remove {{detail.firstName}} {{detail.lastName}}

Children
Date of birth
Required Invalid Date
{{IbpCms.validationChildAge}} change to infant fare {{IbpCms.validationChildAge}} change to adult fare
Remove {{detail.firstName}} {{detail.lastName}}

Infants
Date of birth
Required Invalid Date Date of birth is in the future.
{{IbpCms.validationInfantAge}} change to child fare
Remove {{detail.firstName}} {{detail.lastName}}

Vehicle Registrations{{getSailingDisplay(LegOfJourney.Outbound)}}
{{vehicle.getDisplay()}} With Extras: {{vehicle.getExtrasDisplay()}}

Vehicle Registrations{{getSailingDisplay(LegOfJourney.Return)}}
{{vehicle.getDisplay()}} With Extras: {{vehicle.getExtrasDisplay()}}

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Review where everyone's staying

We've assigned accommodation automatically – feel free to re-arrange

Your {{legOfJourney.toLowerCase()}} accommodation

{{room.sectionName}}

  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Bed available
    Ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Cot space available No cot space available Infant ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
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{{IbpCms.cabinAllocationBookSameForReturn}}

We've assigned accommodation automatically – feel free to re-arrange

Your {{legOfJourney.toLowerCase()}} accommodation

{{room.sectionName}}

  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Bed available
    Ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
  • {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}
    Cot space available No cot space available Infant ticket available
    Move {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Leave {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} here Swap with {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} Move {{Utils.convertNameCase(getActiveSwapPassenger().passengerDetails.firstName)}} here {{passenger.message}}
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{{IbpCms.cabinAllocationBookSameForReturn}}
{{getPaymentHeading()}}

{{IbpCms.paymentIntro}}

Total due: {{getBookingTotalPriceBeforeVouchers()}}

Applied vouchers

  • #{{voucher.voucherNumber}}:  ${{voucher.value}}
Total now due: {{getBookingTotalPriceAfterVouchers()}}
Your voucher(s) will cover the cost of your booking. Please fill in the remaining details below. Add another voucher or use another payment method.
{{giftVoucherResult.message}}

You are cancelling the following sailing(s):
{{ sailing.getOriginName() }} to {{ LocationCode.getLocationName(Utils.reverseLocationCode(sailing.origin)) }} departing {{ Utils.dateFormat(sailing.getDate(), 'dddd D MMMM, YYYY') }}
Card # must match type Required
Expiry date
{{IbpCms.validationCreditCardExpiry}} Required

Travel insurance

{{IbpCms.paymentTravelInsuranceFlavourText}}
Get travel insurance

{{payment.insurance.quote.label}} - Travel insurance premium = {{ payment.insurance.quote.price | money}}

View Details Remove
{{IbpCms.paymentNoTravelInsuranceWithGiftVouchers}}


Agency details

Show/hide net value ${{ getBalanceToBePaid() }}

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Outbound fare summary
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Return fare summary
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Reason for cancellation

We’re sorry that you are no longer travelling with us and would like to understand why. Please note this response is optional and fully confidential.

I am cancelling my booking because:

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Booking updated

Dear {{ getCancelledBookingFirstName() }}

Your cancellation has been successful. {{ getPartialCancellationMessage() }}

Kind regards,

The team at Spirit of Tasmania

Cancellation successful

Dear {{ getCancelledBookingFirstName() }}

Your cancellation has been successful. We hope you book with us again soon.

Kind regards,

The team at Spirit of Tasmania

Booking confirmed!

Your booking reference is {{getBookingReference()}}.

Your travel insurance was successfully processed. Your policy number is {{getInsurancePolicyNumber()}}. Documentation will be sent to your specified email address.

Your travel insurance purchase was not successfully processed. To add travel insurance to your existing booking, please login to 'Manage my booking'.

Request

{{IbpCms.bookingConfirmedTextRequest}}

Insurance

{{IbpCms.bookingConfirmedTextInsurance}}

Show/hide net value {{ Utils.formatCurrency(getAgentActualPaymentAmount()) }}

Internet Banking Details


Bank Receipt Number: {{getInternetBankingDetails().bankReceiptNumber}}; Poli Transaction Reference Number: {{getInternetBankingDetails().transactionReferenceNumber}}
Completed At: {{getInternetBankingDetails().completedDateTime}}; Amount Paid: ${{getInternetBankingDetails().amountPaid}}; Status: {{getInternetBankingDetails().status}}
Booking Process Complete!

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