Payment Information

Bookings and payment can be made online, through our Customer Contact Centre, terminal service desk or your local travel agent.

Booking and payment information

Book online

Avoid the phone booking fee and book online. Our website is available for bookings 24 hours a day, 7 days a week. To get started, click 'Find a Fare' in the top right corner.

Online bookings can be paid with Spirit of Tasmania gift voucher or credit card. Card Payment Fees apply. We accept Visa, MasterCard, American Express, Diners Club and JCB credit cards. 

Card Payment Fees

Card payment fees apply to some card payment transactions made online and via the Customer Contact Centre.

VISA Credit 0.54%
VISA Debit 0.34%
MasterCard Credit 0.85%
MasterCard Debit 0.37%
AMEX 1.75%
Diners Club 1.75%
JCB 1.75%

Card payment fees are inclusive of GST.

Phone bookings

Some bookings cannot be made online and need to be booked via a dedicated team or Customer Contact Centre. For more information please use the following links:

  • Specific assistance: Click here for bookings.
  • Bookings for 15 or more adults (groups of up to 14 can be booked online) For further information or to enquire about a group booking, click here.
  • Freight bookings. For further information about freight services, click here.

Phone bookings incur a $10 fee per person each way. Our Customer Contact Centre can be contacted on 1800 884 305 and is open Monday to Saturday 10.00am – 6.00pm.

Alternatively, you can book by visiting either of our terminal locations.

Need help making a Spirit of Tasmania booking? Please read our booking FAQs.

Managing your existing booking

Online amendments and cancellations are available up to 3 hours prior to the scheduled departure time. Simply login to My Booking with your booking number and last name. If you wish to amend your booking via our Customer Contact Centre team or terminal service desk, amendment fees do apply. See our FAQs for more information about existing bookings. 

Payment options that don't incur the card payment fee:

  • EFTPOS payments made at Spirit of Tasmania Terminals
  • Bookings paid in full with a Spirit of Tasmania gift voucher
  • PayTo payments